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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (757 reviews)

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4.89

Based on 757 reviews, last reviewed 24th Aug 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They have excellent rates and respond very quickly. They have excellent rates and respond very quickly. I like the app and online experience that they provide. Reviewed on: 24th August 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (757)

easy access to loans

Edinburgh credit union do a fantastic job,their staff are very helpfull and quick to organise your loan with the least amount of hastle,highly recomended! Reviewed on: 2nd July 2021

Real people

Never had an issuse its great dealing with real people who want to help you. Reviewed on: 2nd July 2021

Customer service

Customer service is so good and helpful all the time Reviewed on: 2nd July 2021

Easy to use

Easy to use app, funds transferred quickly and friendly staff. Reviewed on: 2nd July 2021

Fast, Friendly and Simple!

Joining was incredibly easy, and my loan application was approved within no time! A great, low risk way to boost my credit score :) Reviewed on: 2nd July 2021

Always helpful and quick turnaround

Always had a very positive experience using capital credit union Reviewed on: 2nd July 2021

Beren great over years nothing to much for them

Never had problems always there to help Reviewed on: 2nd July 2021

Always quick and easy to gain funds needed in a hurry

I have always found the staff are so friendly and helpful, nothing difficult for them to handle. If there is a problem they solve this straight away. I wouldn't go any were else. I have always said to colleagues and friends to join, which is hassle free. Reviewed on: 2nd July 2021

Excellent service when we needed it most

I think they are a great organisation who offer good products to those who need them. We really needed a loan and weren't sure if we'd be approved elsewhere. A massive help Reviewed on: 2nd July 2021

Compassionate

CCU listen to people from all walks of life and give them true and honest advice while remaining compassionate and respectful to all Reviewed on: 2nd July 2021

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