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Capital One: Classic Credit Card reviews

Name: Classic Credit Card
Rating: 4.04 (270 reviews)

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4.01

Based on 270 reviews, last reviewed 7th Jun 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

51%

25%

10%

Latest highest rating:

5

Great card & easy app Great card & easy app, I was given a good credit limit upon application (which was an easy process to follow even filling out on a phone). The app is ... Read more Reviewed on: 7th June 2024

Latest lowest rating:

1

Avoid Capital One they are crap! Avoid Capital One they’re crap Avoid Capital One they’re crap! Read all of this review for an honest true review. I’ve been with Capital One since 199... Read more Reviewed on: 8th February 2024

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About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (270)

Review of the Capital One, Classic Credit Card:

Great until things go wrong...

The company itself are fine and dandy when things are good. Contact is frequently returned when needed and I relieved when calls are answered from within the UK. However, when I lost my job and fell behind on payments they suddenly became very inflexible. I had to call repeatedly and then it would take quite some time for someone to respond, if at all. Contact was more of the feeling that it was made purely as it was obligatory rather than a wish to help. No offers were made to lower the APR or suggest a plan in my time of need. That said, once things were back on track they mysteriously reverted to their old helpful selves! Reviewed on: 24th December 2016

I have used Capital One for years and I find them re...

I have used Capital One for years and I find them really good always there if you have any problems especially with fraud. Reviewed on: 15th February 2024

Avoid Capital One they are crap!

Avoid Capital One they’re crap Avoid Capital One they’re crap! Read all of this review for an honest true review. I’ve been with Capital One since 1998 and I’ve yet to have a credit limit increase which has remained at £2500. Back in 1998 this was good, today is dated and puny especially with today’s economic climate. If you try to get a credit limit increase on their online app it’s instantly denied (as I discovered) and if you write to them (as I did) you get an ambiguous response telling you that they can’t do it manually and you have to use their online app!! In other words it’s impossible yet when it comes to charging you interest on your account they are really sharp! Because of this I’m really annoyed and disgusted with their actions, clearly a long term customer like myself means nothing to them!!! So be careful with Capital One and avoid them! I’ve paid off my balance and won’t be allowing them to charge me any more interest! Date of experience: 08 February 2024 Reviewed on: 8th February 2024

A well known company

Not really had any interaction with them Reviewed on: 14th January 2024

Stay away for Capital one

Stay away from Capital one. I had balance transfer and I tried to setup my debit card on account so I can pay monthly but unfortunately before even my balance transfer complete I had paid hole amount including transfer fees accidentally on 25/12/23, I have called them straight away and informed them about this so they filled out form for refund my money back and said you will get it back in three days and I waited for three days and I didn’t receive my money back so I called them back and asked them for my money so they said the form was not filled properly and not submitted so the guy which I spoke he filled form again and said you will receive money next day and still not received so I called them 4 times by now and waiting for my own money. I have called them again today (30/12/23) and I have been told that I will receive money on 2nd or 3rd on January 2024.worst company ever Reviewed on: 30th December 2023

Best card ever

I had capital one card years app brilliant any problems they there to help I would recommend this to anyone great company Reviewed on: 27th November 2023

Good card

Good company ,Good card, got what I wanted Reviewed on: 1st September 2023

Easy to use app and website

Easy to use app and website. Don't send you too many emails. Reviewed on: 11th August 2023

Easy but costly

Fast approval; good app. Transparent. Just keep on top of it or the interest will add up! Reviewed on: 1st August 2023

Understanding and hassle free

Understanding when things go wrong, eager to help overcome problems. Reviewed on: 29th July 2023

worse company ever for credit cards

I used to have a Capital One credit card and there lied to me about the interest rates and also lowered the amount I can use on the card for no reason after just offering to up it. Honestly the worse customer service who likes to put the phone down on you. Never use this company had better experiences with tesco. Reviewed on: 3rd July 2023

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