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Capital One: Classic credit card reviews

4.17
Based on 302 reviews, last reviewed 4th Aug 2026
20% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
4%
See only 1 star reviews
10%

Latest highest rating:

5

Its good to use when u money difficulties Its good to use when u money difficulties Reviewed on: 4th August 2026
Jane Yates's avatar
Jane Yates

Latest lowest rating:

1

Interest rates too high Interest rates too high and no support provided when contacting the customer services team to discuss management plan Reviewed on: 9th June 2026
Elin A's avatar
Elin A

About this product

The Capital One Classic credit card enables you to build your credit score over time.

Capital One Classic credit card offers flexible credit limits and there are no annual costs. You can ask for an increase or lower it if you need to and Capital One will never up your limit without your agreement.

Capital One Classic credit card reviews help you find out what it’s like to be a customer. If you’ve used Capital One before, you can also leave a review and share your experience.

Review Capital One: Classic credit card now

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Capital One Classic credit card reviews (302)

Very high interest rate

2
Interest is very high I would avoid at all cost! Reviewed on: 19th May 2016

Easy to use and great communication

5
I have not had a credit card for many years but I love been able to seen all my account activity at a glance Reviewed on: 9th May 2016

Poor customer Service

1
All I wanted to do was changing my payment dates after starting a new job , It took one , very long, phone call....followed by another and another and another ....! There is also the small matter of the appalling interest rate Reviewed on: 29th April 2016

Very helpful

4
They were very helpful when I got behind in payments, setting up a repayment plan and giving advice. Reviewed on: 26th April 2016

OK

3
Credit Card used to pay 1% Cashback. Now it doesn't so Card is just average, nothing special Reviewed on: 21st April 2016

Very helpful

4
I got a little behind with my payments and worried about getting in contact with Capital one but they were very helpful offering advice and put me on reduced payments. Reviewed on: 21st April 2016

No problems, pretty good

4
Usage in general is good. I've had no problems and would recommend if wanting an easy to use credit card for whatever reason Reviewed on: 21st April 2016

Great company

5
This company is great.I never had any problems with them and if you are in trouble,they always try to help.I would like to recommend them. Reviewed on: 21st April 2016

Friendly staff and service, easy to get through and deal with any issues you may have

5
Such friendly staff, they don't make you feel like they just want your money. I found calling them easy with no long waiting periods and was put through to a very helpful person that explained to me in detail everything I needed to know. Reviewed on: 21st April 2016

Superb credit card and company with a 'soft search' tool!

5
Superb credit card and company with a 'soft search' tool! I was excepted when other companies had turned me down! Reviewed on: 21st April 2016

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