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Capital One: Classic Credit Card reviews

3.95
Based on 273 reviews, last reviewed 18th Jan 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
25%
See only 3 star reviews
10%
See only 2 star reviews
4%
See only 1 star reviews
10%

Latest highest rating:

5

Respect for customer Treated with respect that’s important when you are old Reviewed on: 15th January 2025
Jenny D's avatar
Jenny D

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025
Vera Alexander's avatar
Vera Alexander

About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (273)

Review of the Capital One, Classic Credit Card:

I like the features of the app and the flexibility.

5
I like the features of the app and the flexibility. Having a Capital One credit card enables me to cover unexpected payments. Reviewed on: 21st May 2024

Very high interest rate

2
Interest is very high I would avoid at all cost! Reviewed on: 19th May 2016

Easy to use and great communication

5
I have not had a credit card for many years but I love been able to seen all my account activity at a glance Reviewed on: 9th May 2016

Poor customer Service

1
All I wanted to do was changing my payment dates after starting a new job , It took one , very long, phone call....followed by another and another and another ....! There is also the small matter of the appalling interest rate Reviewed on: 29th April 2016

Very helpful

4
They were very helpful when I got behind in payments, setting up a repayment plan and giving advice. Reviewed on: 26th April 2016

OK

3
Credit Card used to pay 1% Cashback. Now it doesn't so Card is just average, nothing special Reviewed on: 21st April 2016

Very helpful

4
I got a little behind with my payments and worried about getting in contact with Capital one but they were very helpful offering advice and put me on reduced payments. Reviewed on: 21st April 2016

No problems, pretty good

4
Usage in general is good. I've had no problems and would recommend if wanting an easy to use credit card for whatever reason Reviewed on: 21st April 2016

Great company

5
This company is great.I never had any problems with them and if you are in trouble,they always try to help.I would like to recommend them. Reviewed on: 21st April 2016

Friendly staff and service, easy to get through and deal with any issues you may have

5
Such friendly staff, they don't make you feel like they just want your money. I found calling them easy with no long waiting periods and was put through to a very helpful person that explained to me in detail everything I needed to know. Reviewed on: 21st April 2016

Superb credit card and company with a 'soft search' tool!

5
Superb credit card and company with a 'soft search' tool! I was excepted when other companies had turned me down! Reviewed on: 21st April 2016

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