Smart Money People Logo

Capital One: Classic Credit Card reviews

3.94
Based on 273 reviews, last reviewed 18th Jan 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
25%
See only 3 star reviews
10%
See only 2 star reviews
4%
See only 1 star reviews
10%

Latest highest rating:

5

Respect for customer Treated with respect that’s important when you are old Reviewed on: 15th January 2025
Jenny D's avatar
Jenny D

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025
Vera Alexander's avatar
Vera Alexander

About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (273)

Review of the Capital One, Classic Credit Card:

I like the features of the app and the flexibility.

5
I like the features of the app and the flexibility. Having a Capital One credit card enables me to cover unexpected payments. Reviewed on: 21st May 2024

Great option for a credit card

4
I've had a card for approx 2 years and never had an issue with using it at all stores that I shop at. It's widely accepted. Reviewed on: 17th April 2015

They send too much junk mail.

3
Capital One sends tons and tons of junk mail to my address trying to get me to sign up for their cards. I'm talking at least two offers a week. Their rates are ridiculous, averaging around 12%. Also, from a collections point of view, their consumers never seemed happy with their services or customer service. Never willing to work with them. Reviewed on: 17th April 2015

love this card

5
It is easy to use. I am very happy with the customer service. I would recommend Capital One to my friends. Reviewed on: 17th April 2015

Great card, great company. Very happy with capital one.

5
Capital One is a fabulous company to do business with. They are transparent with billing and work with the customer to achieve the highest result. I am very happy to be doing business with Capital One and look forward to a long relationship. Reviewed on: 14th April 2015

It is very good and effecticve for just a simole credit card.

4
It is very good and effecticve for just a simole credit card. I have had thois for quite a while and have been useing this card to buy everything every where.I have enjoyed using my card and have never had a problem with it or with the serveice. I have ahd it solen once but i easly had it cancceld and had them ship it to me instanly. Reviewed on: 14th April 2015

Easy to use and all around good experience

5
My experience using this card has been trouble free. This is your basic no frills credit card that's easy to use. I love how I am able to connect my Capital One account and make my payments online. This is my go to card for every day pruchases. Because I have not had any issues, I cannot attest to how the customer service department ranks. . Reviewed on: 14th April 2015

Love The Card

5
I really like this card a lot. The interest is zero for the entire first year, so it was really nice to be able to buy things without the added expense on top of the bill. After that, the interest wasn't really much, and still not too bad for buying things. We pay the bill almost in full whenever we can and have not had any problems with them. A few times when we went out of state, they would block our card when we used it at different places, but that's really good that they were concerned about having the card stolen, and it was really easy to call them and to get them to unblock it. We have been very happy with this card for a few years now. It would be nice if there were rewards like cash back or gas points or something, but it's not really that necessary. Reviewed on: 14th April 2015

A very good credit card to have.

4
When searching for a credit card to purchase a new computer and TV there was only one I could recall to match exactly what I needed - Capital One. They have great deals, typically, such as no APR for the first year and so on. That is the time I got mine. It was fun going and purchasing these items on credit and not having to worry about paying upfront. The minimum payments aren't too high. The only downside is: If you do not pay your bill on time you can get hit with a steep late payment fee. The Capital One MasterCard is accepted almost everywhere which makes it convenient to take on trips with you, just in case. The customer service is fairly friendly and will help you on most things. All in all a pretty good card if you can keep your payments lined up right Reviewed on: 14th April 2015

Good card, easy to use.

4
This is a great basic credit card. It is easy to use and easy to pay off since I have it linked to my Capital One Checking account. Reviewed on: 14th April 2015

Fast and easy

4
I contacted capital one for an issue with my credit card. I spoke to someone in their call center who was extremely helpful and solved my issue in less than five minutes. One of the best customer service experiences I have ever had. Reviewed on: 14th April 2015

Do you have a different Capital One product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Capital One has a range of products available. Check the ratings of each product to find the right one for you. View all products