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Capital One: Classic Credit Card reviews

4.01
Based on 270 reviews, last reviewed 7th Jun 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
25%
See only 3 star reviews
10%
See only 2 star reviews
4%
See only 1 star reviews
10%

Latest highest rating:

5

Great card & easy app Great card & easy app, I was given a good credit limit upon application (which was an easy process to follow even filling out on a phone). The app is ... Read more Reviewed on: 7th June 2024
Ally R's avatar
Ally R

Latest lowest rating:

1

Avoid Capital One they are crap! Avoid Capital One they’re crap Avoid Capital One they’re crap! Read all of this review for an honest true review. I’ve been with Capital One since 199... Read more Reviewed on: 8th February 2024
Jack P's avatar
Jack P

About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (270)

Review of the Capital One, Classic Credit Card:

Great until things go wrong...

3
The company itself are fine and dandy when things are good. Contact is frequently returned when needed and I relieved when calls are answered from within the UK. However, when I lost my job and fell behind on payments they suddenly became very inflexible. I had to call repeatedly and then it would take quite some time for someone to respond, if at all. Contact was more of the feeling that it was made purely as it was obligatory rather than a wish to help. No offers were made to lower the APR or suggest a plan in my time of need. That said, once things were back on track they mysteriously reverted to their old helpful selves! Reviewed on: 24th December 2016

Excellent credit builder

4
Great starting point to build credit history. Should offer better products for long time customers Reviewed on: 10th March 2023

Easy to use app

5
The Capital One credit card has the easiest credit card app I've ever had. It's clear and very easy to make manual payments on, in comparison to other credit card companies that seem to like making it a mission instead of nice and easy. Access to your credit score is a nice little bonus. Reviewed on: 5th March 2023

Great security

5
Capital One has always got it’s credit card security just right - reassuring but not too intrusive. Reviewed on: 1st March 2023

Been with years

5
Been happy with company for year, great see Reviewed on: 22nd February 2023

Amazing company

5
Capital one have always helped when I have been struggling financially, they have always made sure my priority bills have come first and always made sure my payments are affordable Reviewed on: 22nd February 2023

Really good

5
Just a outstanding company. They have been really helpful for the 5 years I have been a customer. Reviewed on: 22nd February 2023

Thay are not like zopa and thay are not as helpful

3
Not very pleasant and not even helpful Reviewed on: 21st February 2023

Simple easy fair rates

4
A card that helps build credit without having punishing fees Reviewed on: 21st February 2023

Excellent Experience

5
I've used Capital One over the last few years - customer service has been great, user-friendly app and great promotional offers. Reviewed on: 21st February 2023

Nice polite understanding

4
Fast customer service and queries resokved Reviewed on: 21st February 2023

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