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Chase Bank: Current Account reviews

4.95
Based on 37,457 reviews, last reviewed 22nd Nov 2024
35% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

VERY GOOD APP AND ACCOUNT Easy to use the app and nice to get cashback. Reviewed on: 22nd November 2024
John N's avatar
John N

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37457)

Review of the Chase Bank, Current Account:

Service and products

5
Always available to speak to. The app is easy to use secure. Offering 1%cashback on spending and roundup at 5% is the best I have found. The instant access saver allows instant access and using the app money can be me moved into current account even just before a purchase. So no need to hold a large balance in current account not earning interest. Reviewed on: 15th February 2024

VERY GOOD APP AND ACCOUNT

5
Easy to use the app and nice to get cashback. Reviewed on: 22nd November 2024

Chase Bank Cashback: Appreciated but Less Accessible

4
I appreciate the 1% cashback offered by the Chase bank current account. However, I’m concerned about the recent increase in the transfer threshold from £500 to £1500. This change makes it more challenging to qualify for the cashback benefits, especially for those who may not have the flexibility to transfer larger amounts regularly. Reviewed on: 21st November 2024

Best free current account by far

5
Best free current account by far. 1% cashback on debit card spends and no loading fees abroad, plus 1% cashback on overseas spends too are unbeatable. Easy to use app combined wth easy instant trasfers into / out of their [at one time the best easy access savings account interest rate] boosted saver is a total winner Reviewed on: 21st November 2024

Chase offer great cashback and saving rates

5
Chase offers a lot of bank for your money with their 1% cashback on spending and good interest rates. They also offer highlights on your spending which helps to budget your finances. Reviewed on: 21st November 2024

Chase - What’s not to like?

5
Interest on current account, cash back on most spend, excellent app and first class customer services. Add to all this the ability to use your debit card abroad and get current Mastercard rate and cash back. Reviewed on: 20th November 2024

Fantastic service, easy to open an account, excellen...

5
Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Easy to use app and great cashback

5
Easy to use app and great to have 1% cashback on majority of purchases up to £15 p/m. I've had a couple of issues that were dealt with quickly by customer services. Reviewed on: 15th October 2024

Avoid if you want reasonable service

1
Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my favour and then ignored the ruling for 8 weeks before being forced to follow by FOS. Reviewed on: 12th October 2024

Great for travelling abroad

5
Easy to use app which offers 1% cashback. Additionally great for travelling abroad, as there are no fees when the card is used abroad. Reviewed on: 11th October 2024

All good, bonus interest.

5
All good, bonus interest. I like jam jarring. Reviewed on: 10th October 2024

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