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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39309 reviews)

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4.95

Based on 39,309 reviews, last reviewed 6th Feb 2025

9368% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank, good rewards, easy to use app. Great bank, good rewards, easy to use app. Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39309)

Review of the Chase Bank, Current Account:

Excellent app and great cashback

From the moment I started using Chase I was over the moon with it. Excellent app and great to get cashback on purchases Reviewed on: 15th February 2024

Great bank, good rewards, easy to use app.

Great bank, good rewards, easy to use app. Reviewed on: 6th February 2025

Great rates, great customer service.

Chase customer service are very prompt and were extremely helpful to me when a merchant didn’t recognise chase as a bank during a finance application and got it resolved very quickly. Cashback and interest on savings generally beats every high street bank and chase make you feel a lot more like a client than a customer or account number. Reviewed on: 6th February 2025

Card scam

Had a taxi company take 1000 euros from my account for a 28 euro journey, called chase and they raised a dispute and put the money back in my account the next day as a temporary measure until the dispute was over, informed 2 months later dispute was over and all was resolved. Reviewed on: 6th February 2025

Chase current account

Easy to use card that earns cash back on what you spend both in the UK and abroad. I also have a saver account that has a good rate of interest. The app notifies you of any purchase made so it is easy to track your spending I would recommend this product to family and friends. Reviewed on: 6th February 2025

Simple banking

best banking app I've had, really simple and reliable. Banking products are also straight forward and clear. Reviewed on: 6th February 2025

It’s a great bank.

It’s a great bank. Great representatives, greats rates and amazing features. Reviewed on: 6th February 2025

they have done anything i have needed

they have done anything i have needed Reviewed on: 6th February 2025

so easy to use

The app is so easy to use moving money from one account to another. Reviewed on: 6th February 2025

convenient banking experience

Very convenient banking exp, app is easy to use and the customer service agent always so prompt in helping me solving what I need. Reviewed on: 6th February 2025

Good account

I’ve had no issues with my Chase account. The app has provided me with all the information I’ve needed. Really good app and account. Reviewed on: 6th February 2025

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