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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39625 reviews)

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4.95

Based on 39,624 reviews, last reviewed 10th Feb 2025

10984% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Market share obtained, savings rates reduced Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of servi... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39625)

Review of the Chase Bank, Current Account:

Easiest app account to open. Intuitive usage, great benefits.

Easiest app account to open. Intuitive usage, great benefits Reviewed on: 16th March 2023

Very easy and simply to naviage!

Very easy and simply to naviage! It's clear where your money is going and to budget effectively from that information. The clean, clear and concise layout of the app makes the process of banking with Chase very efficient and I would happily recommend them to anyone. Reviewed on: 7th February 2025

Excellent banking company.

Excellent banking company. Absolutely no problems with recommending to family and friends Reviewed on: 7th February 2025

Great experience through the app and good customer s...

Great experience through the app and good customer service when we needed to speak to a person Reviewed on: 7th February 2025

The best digital bank

Happy customer after years with Chase which offers great service ,good cash back,even,interest! Reviewed on: 7th February 2025

Losing the niggles

Generally the operation of accounts does away with all the niggles experienced with those of other (older) banks. For example I can make a future date (scheduled) payment directly from a savings account and not have to remember to manually move funds from savings to current account and then schedule a payment from there. Reviewed on: 7th February 2025

The extra benefits from the card are brilliant.

The extra benefits from the card are brilliant. Reviewed on: 7th February 2025

Excellent bank and gives me good confidence to keep...

Excellent bank and gives me good confidence to keep my money in. Reviewed on: 7th February 2025

I like the way chase works and the App on the phone...

I like the way chase works and the App on the phone works great and I have not missed a Internet Web facility at all. I have not logged many queries but the ones I have have been answered effectively in a timely fashion. Reviewed on: 7th February 2025

Chase are excellent.

Chase are excellent. I love the 1% cashback on all transactions. On top of this, you can also automatically save your round-ups and earn you 5% on those over a year. Reviewed on: 7th February 2025

Rate this bank highly

I have nothing but praise for Chase Bank, they make banking fun and easy. I like the little savings tools that give you more control and it feels like they are helping you to boost your fininaces and I guess build loyalty. Reviewed on: 7th February 2025

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