Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37452 reviews)

View other Chase Bank products

4.95

Based on 37,452 reviews, last reviewed 3rd Nov 2024

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Avoid if you want reasonable service

Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my favour and then ignored the ruling for 8 weeks before being forced to follow by FOS. Reviewed on: 12th October 2024

Great bank, no more fees when purchasing and using c...

Great bank, no more fees when purchasing and using card abroad. Easy to setup account Reviewed on: 28th April 2024

great products and saver no other bank gives you 5.1%

nothing to say no problems saver account gives you 5.1% no other bank gives you that. Reviewed on: 27th April 2024

Good communication and product offering, the app cou...

Good communication and product offering, the app could do with being quicker but aside from that, an all round good banking experience. I would recommend to others. O also enjoy the link between Chase and Nutmeg. Reviewed on: 27th April 2024

Easy App to use, by far the best online bank

Excellent banking app, shows transactions instantly so you can check you haven’t been overcharged before leavening the shop. Very easy to transfer money to and from accounts. Works really well when abroad Reviewed on: 27th April 2024

Great banking app.

Great banking app. Great rates and offers cashback incentive which is a bonus. The app is straightforward and transactions are really quick and real time. Customer service is also very helpful. Cannot fault it. Reviewed on: 27th April 2024

Amazing Customer Service

I enjoy the superb customer services as I can speak to a human being way faster than other experiences I've had with other banks. Reviewed on: 26th April 2024

I am dyslexic so I was having a little bit of a diff...

I am dyslexic so I was having a little bit of a difficulty filling out my paperwork. I’ll get the customer Care call. The lady was so helpful. Polite spoke perfect English and was very patient with me through the whole experience. She made me feel so happy that I took the time to call for more help I couldn’t be more happier when I got off the phone and she also advised me of the saving scheme for the one percent extra till November she was very knowledgeable very understanding and very experienced in what she was telling me and helping me very very satisfied Reviewed on: 26th April 2024

Chase good bank account

I've not used customer service. My account is easy to use and the 1% cash back is an excellent bonus. Reviewed on: 26th April 2024

Extremely good service. Happy customers

Extremely good service. Whenever I have had a query I get an accurate answer. Reviewed on: 26th April 2024

Customer service is the best ever.

Customer service is the best ever. You speak to a human being instead of those stupid bots. Have never regretted opening this account, definitely one of the best Reviewed on: 26th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub