Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 44,261 reviews, last reviewed 17th Jun 2025
94% decrease in 5 star reviews
in the past 90 days
65% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025
Kin's avatar
Kin

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44261)

Review of the Chase Bank, Current account:

Customer support was rapid and excellent on the few...

5
Customer support was rapid and excellent on the few occasions that I needed assistance. Reviewed on: 3rd March 2025

Became a CHASE customer a short while back and feeli...

5
Became a CHASE customer a short while back and feeling the difference in banking and give them A+ rating for their banking and products. Look forward to a mutually beneficial relationship Reviewed on: 17th April 2025

Ease of use on the bank's app and excellent customer...

5
Ease of use on the bank's app and excellent customer service. Reviewed on: 17th April 2025

It’s been quite good overall as they offer notificat...

4
It’s been quite good overall as they offer notifications of money going in and out and sending money is fast and reliable. Additionally I am quite happy with their savings account as for the first 6 months 4.75% interest is given which although not the highest is still very good. Reviewed on: 17th April 2025

App easy to navigate.

5
App easy to navigate. Customer service always helpful and quick to respond. Reviewed on: 17th April 2025

I love chase bank I am very happy to use ch

5
I am very happy to use chase bank I refer my so many friends and relatives to use chase bank chase is best account in the UK my opinion is use chase bank card also very good quality Reviewed on: 17th April 2025

I’ve saved more money with chase in 3 months than my...

5
I’ve saved more money with chase in 3 months than my previous bank account with Halifax ! recommended chase to family and friends 5 stars Reviewed on: 17th April 2025

excellent service so far.

5
excellent service so far. Setting up an account is secured and very simple Reviewed on: 17th April 2025

Very competitive interest rates compared with other...

5
Very competitive interest rates compared with other financial institutions. I would recommend Chase bank to anyone. Financial status is pretty well instantaneous. Reviewed on: 17th April 2025

i have just joined chase and it was a good...

5
i have just joined chase and it was a good experience Reviewed on: 17th April 2025

Been able to use my card abroad with no transaction...

5
Been able to use my card abroad with no transaction fees unlike my old bank. Nice that I get cash back on my supermarkets shops too. Reviewed on: 17th April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

    View all products