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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44229 reviews)

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4.94

Based on 44,229 reviews, last reviewed 10th May 2025

108% increase in 5 star reviews

in the past 90 days

4100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great service for current account Great service for current account Reviewed on: 10th May 2025

Latest lowest rating:

1

Chase started very well high interest on savings exc... Chase started very well high interest on savings excellent rewards and good cash back. Chase have lowered interest rates to 3% better products out the... Read more Reviewed on: 22nd April 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44229)

Review of the Chase Bank, Current account:

Yep... recommended to Family and Friends

Apart from having to do the work to move my direct debits which actually was not a bad thing as it meant that old DD were not carried across, I am really happy with this account and this is speaking as a 30+ year customer of Lloyds Bank who never thought she would move. If you have savings... just move to them, you dont have to use the current account for your main banking but they just beat the big banks hands down on interest rates paid to customers and when changes happened to the rates, they react really quickly to pass this onto the customer. Customer service has also been excellent when I have had any queries and answered promptly and quickly. Reviewed on: 16th March 2023

Chase started very well high interest on savings exc...

Chase started very well high interest on savings excellent rewards and good cash back. Chase have lowered interest rates to 3% better products out there cash back only on a get items now. A very poor and bleak future for them time to change. Worst this is there senior exec and CEO do not listen to its customers look on trust pilot Reviewed on: 22nd April 2025

Brilliant

Easy to set up, easy to access- give great information on products that are relevant to me. Reviewed on: 22nd April 2025

Only had a Chase account for about a.

Only had a Chase account for about a. Month@ they were so helpful made the whole opening of account easy & simple no stress the chat line was amazing as well Reviewed on: 22nd April 2025

Very user friendly

Very user friendly app, easy to navigate online banking, simple and convenient ways to allocate money to various ‘pots’, useful advice & guidance, frequent updates on transactions Reviewed on: 22nd April 2025

Easy to use, quick response from advisors.

I really like the Chase App, it's very intuitive and easy to use. I like that you can 'chat' with an advisor 24/7 and have found they always get back to me very quickly. They have been helpful in resolving issues with transactions. You used to get 1% cashback on overseas spending. I travel a lot so I'm disappointed that they've stopped this. It's also a bit inconvenient that they have increased the amount you have to pay into the account each month to be eligible for the cashback. Reviewed on: 22nd April 2025

Full automated via their App, excellent!

Used chase for current and savings account via their app. easy to use, clear to understand. As modern day banking and savings should be. Reviewed on: 22nd April 2025

Love Chase.

Love Chase. Easy to use. Support can be better though Reviewed on: 22nd April 2025

Cashback isn't great anymore

Started out great but cashback is getting more restrictive. Started to prefer high street banks again Reviewed on: 22nd April 2025

Terrible support

Terrible support from Chase. Had to deal with 3 reps in the past 2 days and their repeated robotic responses are so annoying Reviewed on: 22nd April 2025

Easy to open an account, fast transaction and cool

Easy to open an account, fast transaction and cool Reviewed on: 21st April 2025

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