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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44261 reviews)

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4.94

Based on 44,261 reviews, last reviewed 17th Jun 2025

94% decrease in 5 star reviews

in the past 90 days

65% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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Chase Bank Current account reviews (44261)

Great App. Great services

Great App. Great interest in my current and savings account. Quickly put up the interest rate unlike others! Dealt with issues well. Advance notice when app is gonna be down. Very pleased. Reviewed on: 18th February 2023

Simplest yet the best app

I am using Chase for more than 6 month and it has such a smooth and simple experience. A very neat and clean UI. In app customer support on chat is always there to help. One thing missing is the custom categories for spending. Reviewed on: 17th February 2023

Great bank!

Customer support is always happy to help, the savings offerings and rewards for everyday spending is really helpful - especially in the current climate! Reviewed on: 17th February 2023

Great current account

Really happy with this account and the perks offered Reviewed on: 16th February 2023

Value their Customers

Chase Bank being one of the newer Banks certainly know how to value their customers and provide a fantastic customer experience if you need to call them. Reviewed on: 16th February 2023

Not had one problem since I opened the account.

Had my account since April 2022. Not been one problem with the app or service since. I get 1% cashback and one of the best interest rates for my savings. Support is 24 hours and very helpful. The app is slick and has a no nonsense interface. Chase have just announced they will start reporting to all 3 major credit reference agencies. If they also add the ability to pay in cash and cheques then I can see no reason why anyone wouldn't use chase as their main current account. Reviewed on: 14th February 2023

Very good

Chase offers great savings interest rates and easy access to your money plus it's fast, reliable and their app is very easy to use with a nice and clean modern design, they also have a great rewards and round up schemes Reviewed on: 8th February 2023

Great card for foreign use

I love the cashback, spare change round up feature and as someone that travels a lot, the fact that they don’t charge to use your card abroad Reviewed on: 8th February 2023

Great app; efficient bank

Opened an account in minutes. The app is very good and easy to use. Use Chase debit card for all my day to day spending. Like the roundup account and the fact that I get 1% back for the first year Reviewed on: 8th February 2023

Poor support

Good cashback and no fees on international use drew mw in, but the support is awful. They do not follow all regs and have needed to complain to the ombudsman. Would not use if it were not for the international fee free card Reviewed on: 8th February 2023

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