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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39644 reviews)

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4.95

Based on 39,643 reviews, last reviewed 14th Feb 2025

12382% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love the cashback. Love the cashback. Easy transfer between my accounts. Had my phone stolen in Spain and the team were so helpful and friendly. Reviewed on: 14th February 2025

Latest lowest rating:

1

Disappointed I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their cu... Read more Reviewed on: 14th February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39644)

Review of the Chase Bank, Current Account:

Excellent Customer Service and Great Value

I've called Chase customer service three times in the last year and each time my call has been answered promptly, The person who answered clearly knew their stuff and were all polite, efficient, and helpful. Reviewed on: 15th February 2024

easy to use app and cashback on purchases

easy to use app and cashback on purchases Reviewed on: 6th February 2025

Great service.

Great service. Love the fact spending comes out instantly rather than pending. Customer service really helpful and no hanging on the phone for ages. Reviewed on: 6th February 2025

Very easy to use the app and get a good savings rate...

Very easy to use the app and get a good savings rate on my savings Reviewed on: 6th February 2025

Absolutely love everything about Chase

Absolutely love everything about Chase, easy to use app, free spending abroad its so easy to keep tabs on what things cost, fantastic support through their messenger, great initial interest rates, easy to transfer money. Nothing bad to say Reviewed on: 6th February 2025

Fantastic bank easy to use and safe

Fantastic bank easy to use and safe Reviewed on: 6th February 2025

Totally helpful

Supportive and patient whenever i call with problem. So courteous and very respectful of the aging population. Cannot praise them enough. All emails are fully informative and easy to comprehend. The cash back and round up service is great and accumulates so quickly. Reviewed on: 6th February 2025

Cash back is very good.

Cash back is very good. Using the card abroad is excellent and gives cash back. Movements to and fro the account is rapid. Reviewed on: 6th February 2025

Simple Easy Handy

10/10 all good. Easy handy simple. Simple easy and handy Reviewed on: 6th February 2025

Excellent all round service.

Excellent all round service. App is very easy to use and efficient. Reviewed on: 6th February 2025

I find Chase easy to deal with, their App is very ea...

I find Chase easy to deal with, their App is very easy to use and if any additional help is needed they are easy to contact. When speaking to anyone from customer service they are always helpful and friendly. Reviewed on: 6th February 2025

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