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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39648 reviews)

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4.95

Based on 39,648 reviews, last reviewed 14th Feb 2025

12412% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Banking is easy with chase and customer service is a... Banking is easy with chase and customer service is a person on a phone if you prefer who is able to deal with all your queries efficiently Reviewed on: 14th February 2025

Latest lowest rating:

1

Disappointed I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their cu... Read more Reviewed on: 14th February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39648)

Review of the Chase Bank, Current Account:

Excellent Customer Service and Great Value

I've called Chase customer service three times in the last year and each time my call has been answered promptly, The person who answered clearly knew their stuff and were all polite, efficient, and helpful. Reviewed on: 15th February 2024

Cash back is very good.

Cash back is very good. Using the card abroad is excellent and gives cash back. Movements to and fro the account is rapid. Reviewed on: 6th February 2025

Simple Easy Handy

10/10 all good. Easy handy simple. Simple easy and handy Reviewed on: 6th February 2025

Excellent all round service.

Excellent all round service. App is very easy to use and efficient. Reviewed on: 6th February 2025

I find Chase easy to deal with, their App is very ea...

I find Chase easy to deal with, their App is very easy to use and if any additional help is needed they are easy to contact. When speaking to anyone from customer service they are always helpful and friendly. Reviewed on: 6th February 2025

Customer service great same as Current A/c

Customer service is very available and excellent service received always. Current account is the best, the app is good after a little getting your head around it. so absolutely no complaints here after aver a year. Best current account I've ever had and best bank I've ever encountered by some distance... Thanks Chase Reviewed on: 6th February 2025

I have had to contact the bank 3 times and every tim...

I have had to contact the bank 3 times and every time the resolution was made within hours rather than weeks. You can talk to them and they will get everything sorted straight away Reviewed on: 6th February 2025

Great bank

App is easy to navigate. Support chat is helpful, never had a technical issue to date. interest rate and rewards very attractive Reviewed on: 6th February 2025

Been with Chase for 18 months now and they are brill...

Been with Chase for 18 months now and they are brilliant! Really easy to use app, competitive savings rates and cashback, what is not to like! Reviewed on: 6th February 2025

Excellent

Everything is working shortly, no issues so far. Reviewed on: 6th February 2025

Great App; good security measures

Excellent and easy to use App with good security and reporting features. Reviewed on: 6th February 2025

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