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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43897 reviews)

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4.95

Based on 43,897 reviews, last reviewed 6th Apr 2025

24564% increase in 5 star reviews

in the past 90 days

3200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer service I've had to use their customer service several times and they have been very good each time. Especially when a last minute ID check during buying a c... Read more Reviewed on: 6th April 2025

Latest lowest rating:

1

Difficulty making payments When I had to transfer money to pay bills they would stop the transactions saying they are fraudulent so had to keep calling them up to resolve. I un... Read more Reviewed on: 5th April 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43897)

Review of the Chase Bank, Current Account:

Very easy to set up, very helpful staff, good 1% re...

Very easy to set up, very helpful staff, good 1% reward for spending. Site easy to navigate. Reviewed on: 15th April 2024

Chase is very easy to use and has great rewards

Chase is very easy to use and has great rewards Reviewed on: 2nd April 2025

for the most part my experience has been excellent b...

for the most part my experience has been excellent but very disappointed by the decision to change cashbank Reviewed on: 2nd April 2025

Top Dollar

Practical banking, app that makes banking so easy, a really professional bank. Reviewed on: 2nd April 2025

Excellent service and a very useful app experience.

Excellent service and a very useful app experience. The options within the app for pots, the cashback and roundup options are a great addition. The interest rates are competitive. Reviewed on: 2nd April 2025

It ends before it starts!

It ends before it starts... Due to card issues as well moving money internally between accounts I've been forced to transfer my money to a more British account while at a supermarket checkout. I've had to request the store managers hang time up to 2 hours and in and out of shopping queues waiting for the withdrawals Reviewed on: 2nd April 2025

Excellent value

I’ve been using Chase for well over a year. It’s very good, in conjunction with its savings accounts and the “rewards scheme” allowing flexibility in moving money from one to the other to earn interest. Reviewed on: 2nd April 2025

Chase represents straightforward banking.

Chase is very clear with their information regarding any changes affecting my account. The ability to enter my account and complete transactions is very straightforward. If I need to get in contact I can phone and the contact is immediate. Reviewed on: 2nd April 2025

Very easy banking and service provider.

Very easy banking and service provider. Reviewed on: 2nd April 2025

Chase the easy way

Easy to use, good rewards only downside is the recent reduction in rate Reviewed on: 2nd April 2025

I love the bank account!

I love the account for the round ups and rewards it's so easy to bank with them. My daughter opened an account on my recommendation and she had to contact customer services who were brilliant! Reviewed on: 2nd April 2025

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