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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39630 reviews)

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4.95

Based on 39,630 reviews, last reviewed 11th Feb 2025

12324% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always attentive, personal and fast at resolving any... Always attentive, personal and fast at resolving any issues. Reviewed on: 11th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39630)

Review of the Chase Bank, Current Account:

Highly recommend Chase Banking

I changed over to chase 4 months ago and I am so pleased with my decision. The app easy to navigate, and great customer care, I like the way the app is laid out and every transaction is smooth. I also use round up which is accumulating nicely. I cannot recommend Chase enough. Reviewed on: 15th February 2024

Brilliant online bank

Live the app love the information updates sent Reviewed on: 10th February 2025

Extremely easy to use.

Extremely easy to use. Reach out proactively if they think something isn't right. I love being able to move money around on the go. Reviewed on: 10th February 2025

Great cash back function

What I like about Chase Current account is the cash back feature giving you the opportunity to save a little extra every month which is in a time where every penny counts Reviewed on: 10th February 2025

True Statement

Interest payments are quick monthly and very competitive setting up and using a dream and I'm a 78yr old so it must be easy I have never had a problem with it Reviewed on: 10th February 2025

The app is very easy to use and rewards are...

The app is very easy to use and rewards are a bonus Reviewed on: 10th February 2025

Very easy straightforward and reliable app.

Very easy straightforward and reliable app. Reviewed on: 10th February 2025

I love the app and the flexibility Chase Bank offers

I love the app and the flexibility Chase Bank offers Reviewed on: 10th February 2025

Great experience with perks

The app is great for everyday use both within and outside of the UK, and the exchange rate abroad is as it should be. The interest rate was leading at the time of opening the account, and is still competitive after the boosted rate has finished. The cashback and top up features are real benefits. Overall I am very happy and recommend Chase to family, friends, and others. Reviewed on: 10th February 2025

The best current account I've had

The best current account I've had, like the cashback option, good customer service help Reviewed on: 10th February 2025

Easy to use and awarded.

Easy to use and awarded. No details on the card and once used alert pops up immediately on your phone. Reviewed on: 10th February 2025

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