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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39624 reviews)

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4.95

Based on 39,624 reviews, last reviewed 10th Feb 2025

10984% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Market share obtained, savings rates reduced Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of servi... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39624)

Review of the Chase Bank, Current Account:

Great app, great service, great bank

The app is so intuitive and easy to use. I love the insights which really help to encourage you to save more. It’s also great to earn interest on a current account Reviewed on: 17th February 2024

I love the app and the flexibility Chase Bank offers

I love the app and the flexibility Chase Bank offers Reviewed on: 10th February 2025

Great experience with perks

The app is great for everyday use both within and outside of the UK, and the exchange rate abroad is as it should be. The interest rate was leading at the time of opening the account, and is still competitive after the boosted rate has finished. The cashback and top up features are real benefits. Overall I am very happy and recommend Chase to family, friends, and others. Reviewed on: 10th February 2025

The best current account I've had

The best current account I've had, like the cashback option, good customer service help Reviewed on: 10th February 2025

Easy to use and awarded.

Easy to use and awarded. No details on the card and once used alert pops up immediately on your phone. Reviewed on: 10th February 2025

great customer service.

great customer service. Always available and willing to help - their chat feature is great and you get instant answers. Reviewed on: 10th February 2025

Great current account

Easy to use current account, and easy to transfer money between current account and savings accounts Reviewed on: 10th February 2025

I have experienced an excellent experience with eve...

I have experienced an excellent experience with every interaction. Reviewed on: 9th February 2025

Fantastic online banking service.

Fantastic online banking service. Easy access via Face ID. Also good that pays cash back on payments. Win, win for customers. Reviewed on: 9th February 2025

A great bank and a great app.

A great bank and a great app. Use this so regularly now as there are so many benefits over my standard current account - cashback, easy money transfer as well as easy to hold multiple a/c's too Reviewed on: 9th February 2025

Fantastic provider

Fantastic ….real time updates on transactions. Reviewed on: 9th February 2025

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