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Chase Bank: Current Account reviews

4.95
Based on 39,096 reviews, last reviewed 6th Feb 2025
8295% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Chase customer service is excellent. Chase customer service is excellent. I have spoken to them a couple of times and always helped me, the app is so simple to yse Reviewed on: 6th February 2025
Bobbie i's avatar
Bobbie i

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39096)

Review of the Chase Bank, Current Account:

1% cashback...

4
Been using Chase for the last two years and the fact you get 1% cashback on your spend makes it for me worth using all the time. The time it takes also to send and receive money transfers is also super quick, and if it wasn't for BCWYC and finding Andy on YouTube I would never have found this account Reviewed on: 28th November 2024

Great ap that is just a joy to use.

5
Great ap that is just a joy to use. My money goes further with all the interest they add. Easy to move money to savings and back to spend. You can use it abroad exactly as at home, brilliant. Reviewed on: 5th February 2025

Staff always very helpful and knowledgeable.

5
Staff always very helpful and knowledgeable. More than happy to recommend Reviewed on: 5th February 2025

The app is so easy to use.

5
The app is so easy to use. The cashback earned is excellent. Reviewed on: 5th February 2025

Very good account.

5
Very good account. Had cash back for 2 years Reviewed on: 5th February 2025

I had an issue with my account I contacted customer...

4
I had an issue with my account I contacted customer support and it was resolved within hours. Reviewed on: 5th February 2025

Cracking customer care

5
Customer service is always very quick and very efficient.And there are notifications with anything to do with banking are second to none puzzles , newton film treas Reviewed on: 5th February 2025

Gooooood

5
Ggggggggggggggggggggggggggggggggggood Reviewed on: 5th February 2025

I love my Chase account.

5
I love my Chase account. The round ups, the cash back services and brilliant savings rate are much better than my old high street bank! Reviewed on: 5th February 2025

Good and easy to use app, customer service was quick...

5
Good and easy to use app, customer service was quick and helpful. Would recommend Reviewed on: 5th February 2025

A bank above banks!

5
Great receiving cashback on purchases. Receiving interest on round up is a good feature. Good interest rate on savings account. Any issues I have raised have been dealt with efficiently and very quickly: excellent customer service! Reviewed on: 5th February 2025