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Chase Bank: Current Account reviews

4.95
Based on 39,625 reviews, last reviewed 10th Feb 2025
12294% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Brilliant Bank. Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025
Iain B's avatar
Iain B

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39625)

Simple, fast, and best 24hr customer service

5
Simple, fast, and best 24hr customer service Reviewed on: 16th March 2023

Most rewarding

5
Chase is excellent for everyday banking, going on holiday, saving and so much more. Excellent benefits. Easy to set up and use. Reviewed on: 16th March 2023

Best bank

5
Excellent features and service overall Reviewed on: 16th March 2023

A breath of fresh air

5
Demonstrates how out of touch the traditional high street banks are Reviewed on: 16th March 2023

Exceeded expectations massively

5
Dubious initially, some issues setting up direct debits as the bank were still in UK infancy. Fab interest rates and speedy response where support us needed Reviewed on: 16th March 2023

Wonderful Bank

5
Does everything I need efficiently and effectively Reviewed on: 16th March 2023

Super rewarding! Love the cash back too!

5
I signed up for a chase account about a year ago mainly for work use, I travel a lot and my regular current account would charge fees for usage abroad, chase not only gives me cash back on all my spending but doesn’t charge any fees. So when I get my expenses back now I always have 1% more than I spent! I also like how easy it is to create post for different things like holidays, meals out or sometimes the bigger things like cars, watches etc! Reviewed on: 16th March 2023

Great customer service

5
Great app and customer service. Nice rewards system Reviewed on: 16th March 2023

Best bank

5
Good interest rates and round up rewards and I’m sure more to come. Reviewed on: 16th March 2023

Easy to use on line banking

5
For me unlike other banking apps this has been always accessible and easy to use. The small rewards quickly mount up and help you to save without realising your doing it. Reviewed on: 16th March 2023

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