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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43621 reviews)

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4.95

Based on 43,621 reviews, last reviewed 3rd Mar 2025

25674% increase in 5 star reviews

in the past 90 days

2500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Even better The benefits provided are as good as, if not better, than those provided by other banks. The 1% cashback (up to £15 p/m) is applicable to a wide varie... Read more Reviewed on: 3rd March 2025

Latest lowest rating:

2

Improvement needed Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43621)

Review of the Chase Bank, Current Account:

Great service

Great service and rewarding bank account Reviewed on: 16th March 2023

Easy to use.

Easy to use. Zero charges abroad. Reviewed on: 2nd March 2025

i leave parkinson’s parkinson's which majrs.

i leave parkinson’s parkinson's which majrs. innunjcarion difficulty chase personnel are always very understanding and helpful to me Reviewed on: 2nd March 2025

Great app and easy to use!

Great app and easy to use! Customer service quick to respond with great attitudes Reviewed on: 2nd March 2025

A good all round product.

Chase has scaled its benefits back a bit, but it’s still a great bank. We travel a lot, you get great exchange rates when you’re using your debit card abroad. The 1% cashback is now capped at £15, which is a little disappointing, but still better than competitors. I have needed customer service on a couple of occasions, they have been excellent. Reviewed on: 2nd March 2025

Overall easy reliable banking

I have only once had issues with the app where I couldn't access my money, hence 4/5 stars. Other than that the service is always fantastic and it is quick and easy to get in touch with a real person. The app is brilliant and very easy to use, the attractive and competitive interest rates however seem to be slowly slipping away Reviewed on: 2nd March 2025

Easy online banking, Informative, and incentives good.

Easy online banking, Informative, and incentives good. Just happy with this bank Reviewed on: 2nd March 2025

The cash back reward is great, customer service is e...

The cash back reward is great, customer service is easy to contact, I’d recommend Reviewed on: 2nd March 2025

Great online bank.

Great online bank. Never any issues. App very easy to use Reviewed on: 2nd March 2025

It is the most flexible card, easy to use everyday,...

It is the most flexible card, easy to use everyday, with the bonus of earning cash back Reviewed on: 2nd March 2025

I've been with chase for 3 years any problems I had...

I've been with chase for 3 years any problems I had were resolved very quickly, nice online bank to do business would strongly recommend. Reviewed on: 2nd March 2025

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