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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent.

Excellent. Great app. And you speak to a real person on ‘chat’ who is really good at their job. Heaven Reviewed on: 17th February 2026

Excellent customer service.

Excellent customer service. Easy to use app. Reviewed on: 17th February 2026

The interface is user friendly!

The interface is user friendly! Also, I love it allows me to open couple pots easily to manage my money Reviewed on: 17th February 2026

Chase is great

Since opening the account, experience has been extremely positive. Great communication, seamless experience using the app and have recommended to family and friends who have experienced fhe same. Reviewed on: 17th February 2026

Cashback

The cashback for travel & groceries is an excellent stand-out feature. Reviewed on: 17th February 2026

Such an easy to use app.

Such an easy to use app. Customer service great too Reviewed on: 17th February 2026

Excellent bank, great app, best interest rates, best...

Excellent bank, great app, best interest rates, best for spending abroad on holiday etc. Reviewed on: 17th February 2026

quick easy and efficient service

quick easy and efficient service Reviewed on: 17th February 2026

Modern banking meets simplicity

Have been a Chase current account customer for years and never had issues with them. Very easy to use their app, user friendly, and simply straightforward. If you want an easy, modern app for your banking, I highly recommend checking Chase. Reviewed on: 17th February 2026

Chase are a great bank, offer a lot of rewards and h...

Chase are a great bank, offer a lot of rewards and have speedy friendly customer service Reviewed on: 17th February 2026

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