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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Chase is great

Since opening the account, experience has been extremely positive. Great communication, seamless experience using the app and have recommended to family and friends who have experienced fhe same. Reviewed on: 17th February 2026

Cashback

The cashback for travel & groceries is an excellent stand-out feature. Reviewed on: 17th February 2026

Such an easy to use app.

Such an easy to use app. Customer service great too Reviewed on: 17th February 2026

Excellent bank, great app, best interest rates, best...

Excellent bank, great app, best interest rates, best for spending abroad on holiday etc. Reviewed on: 17th February 2026

quick easy and efficient service

quick easy and efficient service Reviewed on: 17th February 2026

Modern banking meets simplicity

Have been a Chase current account customer for years and never had issues with them. Very easy to use their app, user friendly, and simply straightforward. If you want an easy, modern app for your banking, I highly recommend checking Chase. Reviewed on: 17th February 2026

Chase are a great bank, offer a lot of rewards and h...

Chase are a great bank, offer a lot of rewards and have speedy friendly customer service Reviewed on: 17th February 2026

Good customer service app very easy to ise

Good customer service app very easy to ise Reviewed on: 17th February 2026

Excellent Customer Service & Easy UI

I've received great support from the Chase customer service team on multiple different occasions when I was faced problems with my account details. I have always been able to get ahold of someone on the phone very quickly and the support given to me has always led to resolving the issue. It is also a great plus that the app is so easy to use. Reviewed on: 17th February 2026

No issues with CHASE, one day money was taken from m...

No issues with CHASE, one day money was taken from my account by a scammer and CHASE were fantastic, got my money back in less that 24hrs, changed me card and new one arrived within 48hrs. All from 3 taps on the app and within four minutes, I was speaking directly with a human. Cannot fault them. Reviewed on: 17th February 2026

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