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Chase Bank: Current Account reviews

4.95
Based on 43,630 reviews, last reviewed 4th Mar 2025
25709% increase in 5 star reviews
in the past 90 days
2500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ease of everything, straightforward and professional Ease of everything, straightforward and professional Reviewed on: 4th March 2025
Alison M's avatar
Alison M

Latest lowest rating:

2

Improvement needed Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025
Tahir K's avatar
Tahir K

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43630)

Review of the Chase Bank, Current Account:

Great service

5
Great service and rewarding bank account Reviewed on: 16th March 2023

i leave parkinson’s parkinson's which majrs.

5
i leave parkinson’s parkinson's which majrs. innunjcarion difficulty chase personnel are always very understanding and helpful to me Reviewed on: 2nd March 2025

Great app and easy to use!

5
Great app and easy to use! Customer service quick to respond with great attitudes Reviewed on: 2nd March 2025

A good all round product.

5
Chase has scaled its benefits back a bit, but it’s still a great bank. We travel a lot, you get great exchange rates when you’re using your debit card abroad. The 1% cashback is now capped at £15, which is a little disappointing, but still better than competitors. I have needed customer service on a couple of occasions, they have been excellent. Reviewed on: 2nd March 2025

Overall easy reliable banking

4
I have only once had issues with the app where I couldn't access my money, hence 4/5 stars. Other than that the service is always fantastic and it is quick and easy to get in touch with a real person. The app is brilliant and very easy to use, the attractive and competitive interest rates however seem to be slowly slipping away Reviewed on: 2nd March 2025

Easy online banking, Informative, and incentives good.

5
Easy online banking, Informative, and incentives good. Just happy with this bank Reviewed on: 2nd March 2025

The cash back reward is great, customer service is e...

5
The cash back reward is great, customer service is easy to contact, I’d recommend Reviewed on: 2nd March 2025

Great online bank.

5
Great online bank. Never any issues. App very easy to use Reviewed on: 2nd March 2025

It is the most flexible card, easy to use everyday,...

5
It is the most flexible card, easy to use everyday, with the bonus of earning cash back Reviewed on: 2nd March 2025

I've been with chase for 3 years any problems I had...

5
I've been with chase for 3 years any problems I had were resolved very quickly, nice online bank to do business would strongly recommend. Reviewed on: 2nd March 2025

The only bank

5
Everything is so straight forward so easy to set up direct debits even making 1 percent on money transaction And the fact that u get 24hours notice of pending transactions coming incase I've forgot brilliant service best bank account I've ever had thanks Chase Reviewed on: 2nd March 2025

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