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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43726 reviews)

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4.95

Based on 43,726 reviews, last reviewed 6th Mar 2025

23065% increase in 5 star reviews

in the past 90 days

2600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Refreshingly Helpful If i need to contact chase about anything thing they are refreshingly helpful and you sense they really care and want to help Reviewed on: 6th March 2025

Latest lowest rating:

2

Disappointing changes to Chase current account Chase Bank’s current account was very good but they no longer pay interest on it and are changing the Cashback offering so that it only applies to a v... Read more Reviewed on: 5th March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43726)

Review of the Chase Bank, Current Account:

Great service

Great service and rewarding bank account Reviewed on: 16th March 2023

LOVE my chase card,

LOVE my chase card, I am earning while I spend in my first year and I use it while abroad which makes accessing my money so easy and uncomplicated. I know exactly what I have spent and how much I am paying for exchanging money to make sure I get the best rates of exchange Reviewed on: 2nd March 2025

We use our chase account when going on holiday, it m...

We use our chase account when going on holiday, it makes things much easier. Reviewed on: 2nd March 2025

Easy to use.

Easy to use. Zero charges abroad. Reviewed on: 2nd March 2025

i leave parkinson’s parkinson's which majrs.

i leave parkinson’s parkinson's which majrs. innunjcarion difficulty chase personnel are always very understanding and helpful to me Reviewed on: 2nd March 2025

Great app and easy to use!

Great app and easy to use! Customer service quick to respond with great attitudes Reviewed on: 2nd March 2025

A good all round product.

Chase has scaled its benefits back a bit, but it’s still a great bank. We travel a lot, you get great exchange rates when you’re using your debit card abroad. The 1% cashback is now capped at £15, which is a little disappointing, but still better than competitors. I have needed customer service on a couple of occasions, they have been excellent. Reviewed on: 2nd March 2025

Overall easy reliable banking

I have only once had issues with the app where I couldn't access my money, hence 4/5 stars. Other than that the service is always fantastic and it is quick and easy to get in touch with a real person. The app is brilliant and very easy to use, the attractive and competitive interest rates however seem to be slowly slipping away Reviewed on: 2nd March 2025

Easy online banking, Informative, and incentives good.

Easy online banking, Informative, and incentives good. Just happy with this bank Reviewed on: 2nd March 2025

The cash back reward is great, customer service is e...

The cash back reward is great, customer service is easy to contact, I’d recommend Reviewed on: 2nd March 2025

Great online bank.

Great online bank. Never any issues. App very easy to use Reviewed on: 2nd March 2025

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