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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43504 reviews)

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4.95

Based on 43,504 reviews, last reviewed 3rd Mar 2025

25191% increase in 5 star reviews

in the past 90 days

2500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase are superb at customer service, exchange rates... Chase are superb at customer service, exchange rates and rewards Reviewed on: 3rd March 2025

Latest lowest rating:

2

Improvement needed Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (43504)

The way it is set up it is easy to understand no com...

The way it is set up it is easy to understand no complicated jargon so for me who does not do a lot of things on my phone chase banking is great for me Reviewed on: 1st March 2025

No problems.

My account was easy to set up and use. It is only accessible via a phone app, which is very convenient to use, but I would also like to have access from my PC. There are no branches you can visit but you can withdraw cash from any ATM. Paying money into your account can only be done from another bank account. I have a Mastercard debit card for making payments. Reviewed on: 1st March 2025

Great customer service and interest

They’ve provided excellent customer service and there are perks like good interest rate on balance and round-ups Reviewed on: 1st March 2025

Excellent banking experience

Excellent app and online banking experience Reviewed on: 1st March 2025

Best Cashback Current Account

Genereous cashback on spending. Easy to use app. Reviewed on: 1st March 2025

I'm Sticking with Chase!

I have been with Chase for a while now and I have found the app easy to use and on the one occasion I have needed to contact customer service they were very helpful. The debit card is great for spending at home and abroad (giving the best exchange rates) and the 1%cash back is a bonus. Reviewed on: 1st March 2025

Great App and great service too

The App is intuitive and easy to use and interest rates are very competitive + I likecgge fact you can use abroad. Reviewed on: 1st March 2025

Chase current

Great service. Good customer response. Reviewed on: 1st March 2025

Outstanding Customer Service

Most accessible and effective customer service. All interactions are courteous, quick and helpful. Cannot fault. Reviewed on: 1st March 2025

Very easy to deal with and App is user friendly...

Very easy to deal with and App is user friendly Reviewed on: 1st March 2025

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