Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

View other Chase Bank products

4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

No chasing them up !!

Since using chase, I have found them to be both professional and helpful Reviewed on: 16th February 2026

App easy to use.

App easy to use. Able to review my savings as I need to. Reviewed on: 16th February 2026

Chase is my Number One

This is a great bank. The app is very easy to use and I get alerts of any credits or debits. If I have a query, I can call from within the app and get an answer in minutes. They were also very helpful recently with an international transfer. Reviewed on: 16th February 2026

Excellent in all aspects On line system is highly...

Excellent in all aspects On line system is highly efficient ; good cashback and no fee debit card Queries answered promptly Reviewed on: 16th February 2026

Exceptional customer service

Customer service excellent, easy and quick to contact by phone - always polite, patient & helpful resolving any queries or issues. App very clear, intuitive, easy to understand and use. Reviewed on: 16th February 2026

Customer service are always fast, friendly and easy...

Customer service are always fast, friendly and easy to deal with and resolve any issues that I’ve had. Getting cashback has been a great extra, being rewarded when you are just using your card as normal! Reviewed on: 16th February 2026

I’ve had a really positive experience with Chase Ban...

I’ve had a really positive experience with Chase Bank so far. The app is very user-friendly and makes managing money simple and quick. Features like instant spending notifications and savings pots are especially helpful for keeping track of finances. Customer service has been responsive and easy to contact when needed. Overall, it feels modern, efficient, and well-suited for everyday banking. Reviewed on: 16th February 2026

Completely satisfied since first joining.

Completely satisfied since first joining. Reviewed on: 16th February 2026

Flexibility

So easy to move my money from savings when I need some to spend and perfect to get a “round up” Reviewed on: 16th February 2026

cashpoint issue

Contacted them due to a cashpoint issue whereby no money was received from a machine due to being empty. Answered in a minute and matter resolved. Reviewed on: 16th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Weatherbys Private Bank 0.00 from 0 reviews
FlexBasic
from Nationwide 4.35 from 130 reviews
Current account
from Starling Bank 4.87 from 27464 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub