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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Completely satisfied since first joining.

Completely satisfied since first joining. Reviewed on: 16th February 2026

Flexibility

So easy to move my money from savings when I need some to spend and perfect to get a “round up” Reviewed on: 16th February 2026

cashpoint issue

Contacted them due to a cashpoint issue whereby no money was received from a machine due to being empty. Answered in a minute and matter resolved. Reviewed on: 16th February 2026

I’m enjoying it .

I’m enjoying it .I like the cash back offer Reviewed on: 16th February 2026

Very satisfied with Chase banking.

Very satisfied with Chase banking. They have very good account options, products and an excellent banking App. Reviewed on: 16th February 2026

I’ve been with Chase for over 3 years now and never...

I’ve been with Chase for over 3 years now and never had an issue. Great service, great for overseas use and love the cashback feature Reviewed on: 16th February 2026

Good customer service.

Good customer service. Good interest rates for new customers, good extras like roundup and cashback Reviewed on: 16th February 2026

Customer friendly, value adding account and support...

Customer friendly, value adding account and support team Reviewed on: 16th February 2026

very efficient and reliable

very efficient and reliable bank with real tike personal assistance when needed. Reviewed on: 16th February 2026

Excellent service best bank

Excellent service always dependable Reviewed on: 16th February 2026

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