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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy use Bank Account

Great bank account. Good rates of interest. Like the fact you can use it abroad on the daily rates. Like the round up service too to help save without noticing it. Reviewed on: 16th February 2026

Chase works for me

Good customer service, cash back is good, it’s easy to manage my current and saving accounts Reviewed on: 16th February 2026

Smart, efficient, good customer sedrvi e

Smart, efficient, good customer sedrvi e Reviewed on: 16th February 2026

No chasing them up !!

Since using chase, I have found them to be both professional and helpful Reviewed on: 16th February 2026

App easy to use.

App easy to use. Able to review my savings as I need to. Reviewed on: 16th February 2026

Chase is my Number One

This is a great bank. The app is very easy to use and I get alerts of any credits or debits. If I have a query, I can call from within the app and get an answer in minutes. They were also very helpful recently with an international transfer. Reviewed on: 16th February 2026

Excellent in all aspects On line system is highly...

Excellent in all aspects On line system is highly efficient ; good cashback and no fee debit card Queries answered promptly Reviewed on: 16th February 2026

Exceptional customer service

Customer service excellent, easy and quick to contact by phone - always polite, patient & helpful resolving any queries or issues. App very clear, intuitive, easy to understand and use. Reviewed on: 16th February 2026

Customer service are always fast, friendly and easy...

Customer service are always fast, friendly and easy to deal with and resolve any issues that I’ve had. Getting cashback has been a great extra, being rewarded when you are just using your card as normal! Reviewed on: 16th February 2026

I’ve had a really positive experience with Chase Ban...

I’ve had a really positive experience with Chase Bank so far. The app is very user-friendly and makes managing money simple and quick. Features like instant spending notifications and savings pots are especially helpful for keeping track of finances. Customer service has been responsive and easy to contact when needed. Overall, it feels modern, efficient, and well-suited for everyday banking. Reviewed on: 16th February 2026

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