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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48884 reviews)

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4.94

Based on 48,884 reviews, last reviewed 4th Mar 2026

110750% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great experience over two years with Chase I use my Chase current account for all my personal expenditure and I find it really simple and easy to use. The app is great and the cashback offer is... Read more Reviewed on: 4th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48884)

Effortless banking, good value, and quick

Effortless banking, good value, and quick Reviewed on: 16th February 2026

Very easy to navigate app, decent rewards which are...

Very easy to navigate app, decent rewards which are well incorporated - easy to transfer rewards balance to the accounts you hold. Good charts and historical view on spending as well. Good to use for travel and daily spending as cashback on TFL and groceries. Reviewed on: 16th February 2026

Good company very efficient.

Good company very efficient. Great app too Reviewed on: 16th February 2026

Just so simple to use.

Just so simple to use. 24 hour, real person support desk, always prompt and accurate responses Reviewed on: 16th February 2026

App Super easy to use

Super easy to use app and staff really helpful when had a query Reviewed on: 16th February 2026

Absolutely Amazing!

Absolutely Amazing! We love using Chase Bank. Every easy to use, navigate, operate and customer service is top notch! Thank you so much for being amazing! Reviewed on: 16th February 2026

Great app & friendly, fast customer service

The app is easy and if I ever do need to contact customer services they are in is straight away. Friendly and efficient. I did not think First Direct could be beaten as a bank/ customer services, but Chase are superb all round. Reviewed on: 16th February 2026

The cash back is very handy and makes Chase stand ou...

The cash back is very handy and makes Chase stand out above other banks. Reviewed on: 16th February 2026

Excellent customer experience, user friendly app and...

Excellent customer experience, user friendly app and one of the best current account. Reviewed on: 16th February 2026

Clear and precise information.

Clear and precise information.Customer service is excellent. Reviewed on: 16th February 2026

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