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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37461 reviews)

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4.95

Based on 37,461 reviews, last reviewed 27th Nov 2024

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Whenever I need help a human help would respond with... Whenever I need help a human help would respond within 5mins Reviewed on: 27th November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37461)

Review of the Chase Bank, Current Account:

Good interest rate on easy-access savings.

Good interest rate on easy-access savings. Monthly cashback is a big bonus Reviewed on: 12th April 2024

Fantastic bank

Really brilliant easy to use app. great for holidays abroad as there’s no fees Reviewed on: 24th May 2024

A great bank

A great bank, love the 1% cashback on spending Reviewed on: 24th May 2024

The Chase App is intuitive and easy to use.

The Chase App is intuitive and easy to use. It is really good that the different account types are clearly separated and easy to navigate through. The 'Round-up' savings incentive is a good initiative and I particularly like the fact that I can manage my Nutmeg investments via the Chase App. My only criticism is that monthly statements are not available until a few days after the end of the month. Reviewed on: 24th May 2024

Excellent charge free card for holidays abroad

As recommended by Martin Lewis I opened an account so that it I can use it abroad without charges. Always take it on holiday. Saving account offers good rates too. Reviewed on: 24th May 2024

Best card for holiday money

I have the Chase Current account debit card and it is great for spending abroad. No charges at all for currency exchange or ATM withdrawals Reviewed on: 24th May 2024

Excellent customer service and financial benefits

I was dubious as to whether an 'app' bank could provide good customer service, but Chase have certainly delivered. On the occasions I needed support I have received a prompt phone call and immediate support/resolution. Combined with 1% cashback, no charge for using overseas and a really user friendly app, this has been a great choice of current account Reviewed on: 24th May 2024

Would recommend

A great bank, with easy to use banking app and good rates. Reviewed on: 24th May 2024

So easy and convenient to set up and use daily to ke...

So easy and convenient to set up and use daily to keep an eye on spending. In built tools let me know if I'm spending more or less than average each month and transferring money to attached easy access savings account means I can keep my current account balance low (good feature for preventing potential theft or scams). My one wish is that the app was a little faster to use - when opening, it often takes a long time to refresh and update with current values and recent transactions. Reviewed on: 24th May 2024

Great Customer Service

Every time I've contacted Chase the customer service has always been really good. The 1% cashback on everyday spending is also a big bonus, especially for a free account. Reviewed on: 24th May 2024

So easy to set up and use!

So easy to set up and use! Great rates too. Reviewed on: 24th May 2024

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