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Chase Bank: Current Account reviews

4.95
Based on 39,543 reviews, last reviewed 7th Feb 2025
10558% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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Latest highest rating:

5

Very secure, modern and innovative. Very secure, modern and innovative. First class customer service Reviewed on: 7th February 2025
Ghazi's avatar
Ghazi

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39543)

Review of the Chase Bank, Current Account:

Very convenient to use it .

5
Very convenient to use it . And the customer service is great Reviewed on: 12th April 2024

Great customer service

5
Great customer service when ATM would not give me cash Reviewed on: 7th February 2025

Excellent app and outstanding customer service

5
Excellent app and outstanding customer service Reviewed on: 7th February 2025

Fraud action

5
Excellent service when they needed to act on a probable fraud Reviewed on: 7th February 2025

Great perks such as favourable rates and cash back o...

5
Great perks such as favourable rates and cash back on current account spending. App is very easy to use and quick to update. Really easy to use the card abroad Reviewed on: 7th February 2025

Best Bank

5
Easy to use, simple instructions, help immediately when required, good savings rates and savings pots I love Reviewed on: 7th February 2025

On line banking system fast and easy to use.

5
On line banking system fast and easy to use. Easy to navigate and very user friendly. Reviewed on: 7th February 2025

Online usage is so simple and any problems are quick...

5
Online usage is so simple and any problems are quickly sorted with a phone call to knowledgeable staff. Reviewed on: 7th February 2025

Wonderfull support within seconds once you access th...

5
Wonderfull support within seconds once you access the app on the mobile for online account . Reviewed on: 7th February 2025

A bank that makes it easy

5
Chase makes banking easy and accessible. A fantastic app which is easy to navigate, quick, clear and informative. I can earn “ rewards” for money spent from my current account which makes a nice little pot of cash that one can use for treats or an unexpected expense. I love the “roundup” feature, whereby you can choose to round up any sum you are using your debit card for to the nearest £1… and put that difference between for example £ 20.05 and £21.00 ie .95p in a savings pot. A painless and easy way of building a little reserve for treats or expenses. Reviewed on: 7th February 2025

Chase is the best!

5
Chase is so easy to use, you get interest on spending and the interest rates on savings were the best for a prolonged period. Reviewed on: 7th February 2025

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