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Chase Bank: Current Account reviews

4.95
Based on 39,591 reviews, last reviewed 9th Feb 2025
10789% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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Latest highest rating:

5

Good to know they will be in your corner. Good to know they will be in your corner regards 3rd party issues. Reviewed on: 9th February 2025
soulo's avatar
soulo

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
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Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39591)

Review of the Chase Bank, Current Account:

Great bank

5
Easy to set up the account. App is easy to use. 1% cashback on debit card spending and fee free spending abroad is great. Can open multiple current accounts to help with budgeting which is very useful. Reviewed on: 28th May 2024

Easy to use.

5
Easy to use. Love that I can use abroad with immediate £ equivalent at good rate shown in my account. Also excellent real time customer service to sort problems. Reviewed on: 7th February 2025

Very good with money in the EU, acceptable in France...

5
Very good with money in the EU, acceptable in France and Spain, theses are the only countries I have used it in as yet. Reviewed on: 7th February 2025

Highly recommended current account

5
Very accessible customer services. Great range of benefits Reviewed on: 7th February 2025

Refreshing different from the rest Even have humans...

5
Refreshing different from the rest Even have humans to contact. East to use helpful customer serve and a App that works Reviewed on: 7th February 2025

FAST, Efficient and accepted wherever I travel

5
First rate experience directly on the phone, after a problem that was my fault. No button pushing nonsense!Well done Chase. Reviewed on: 7th February 2025

Best Current acount Facility

5
Everything on the app is easy to use, the app is secure and fast. it informs me on my apple watch, immeditely a payment is made. One downside is the app can only be used on one device. However i can understand this is due to security. All in all a superb current account facility Reviewed on: 7th February 2025

Cash back offer.

5
Cash back offer. Round up offers and interest on savings accounts. Reasons why when spending with chase im earning money Reviewed on: 7th February 2025

Easy bank to use and excellent app.

5
Easy bank to use and excellent app. I have been with them for 3 years and don’t plan on changing Reviewed on: 7th February 2025

the best ever customer service

5
Head over shoulders the best ever customer service i have ever experienced. A REAL person answers the phone and solves the problems. No bots and no menus with 27859 options!!! Reviewed on: 7th February 2025

A simple but rewarding account , good cashback, exce...

5
A simple but rewarding account , good cashback, excellent to use abroad and handy sweep account.. Reviewed on: 7th February 2025

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