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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Chase is great

Simple to use, great app and good rates. Win win Reviewed on: 5th April 2023

Very good finance planner aid

The app not only bank like other digital banking but also provides function to analyse the transactions into groups based on different types. It made it so clear in terms of where the money gone, and help in shape a healthy way of spending. Reviewed on: 5th April 2023

CHASE give an excellent quick response service.

Any questions are quickly answered. They pay a good interest rate on savings and their current account gives good rewards. A clear winner Reviewed on: 5th April 2023

Excellent services

Really impressed that cash back is on all purchases unlike some banks that have restrictions Excellent communication ....and easy to speak to someone if needed Reviewed on: 5th April 2023

New customer

Joined Chase only a relatively short time ago but have found the service and app very good. I receive helpful updates via email regarding any new products that may be of interest. Reviewed on: 5th April 2023

A breath of fresh air

From signing up to moving and paying money, and access to seak8ng to a real person .. excellent customer care Reviewed on: 5th April 2023

Best current account ever!

Good return and super easy app to use with great security features Reviewed on: 5th April 2023

Best bank I have ever used.

I love the customer service with Chase. It actually serves the customer instead of finding ways of saying No! Reviewed on: 5th April 2023

Great current account

Great 1% cash back incentive with the current account within the first 12months and then continued benefit under different terms. Better than any other free current account I’ve had before. Only downside is joint accounts aren’t currently offered but that’s just being picky. Reviewed on: 5th April 2023

Excellent Bank

Having been with Chase now for about 11 months, their service is excellent, their app is always available and gives virtually instant updated information, they also lead the way in everyday savings with interest rates better than most Reviewed on: 5th April 2023

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