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Chase Bank: Current Account reviews

4.95
Based on 39,676 reviews, last reviewed 24th Feb 2025
11806% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Chase gives me money for spending :) Chase gives me money for spending :) Reviewed on: 23rd February 2025
Sandra W's avatar
Sandra W

Latest lowest rating:

1

Non existent customer support Non-existent and poor customer support. Generic responses are what I end up getting and it takes hours to solve any problem. Reviewed on: 24th February 2025
Axel's avatar
Axel

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39676)

Review of the Chase Bank, Current Account:

Chase provide extra benefits

5
I have had a great experience with Chase banking and let others know about their offers. I moved from another bank with no benefits on their current account to Chase which provides benefits including extra bonus like 1% cash back when inputting £1500 per month. The app is really easy to use and being able to move transactions into the relevant pot (e.g spending, going out) is useful. There could be an option to create your own category which would be good. Reviewed on: 18th February 2025

Outstanding

5
Very fast and efficient service. Reviewed on: 10th February 2025

Great communication and support, easy to speak to so...

5
Great communication and support, easy to speak to someone. Good benefits, very easy to use app Reviewed on: 10th February 2025

The app is way to navigate, everything is clear.

5
The app is way to navigate, everything is clear. The 1% cashback is also a good incentive to use this bank Reviewed on: 10th February 2025

Love Chase.

5
Love Chase. Have been a customer since it's launch in the UK. Was a customer back in the US. Reviewed on: 10th February 2025

Quick & easy banking

5
Very easy to set up & once set up extremely fast & efficient to transfer money from other Chase accounts or from others banks. Find the immediate notification of of any transactions very useful. I like the security that you have to put in your actual code after 10 transactions. Able to see all transactions on line very quickly. Reviewed on: 10th February 2025

Brilliant online bank

5
Live the app love the information updates sent Reviewed on: 10th February 2025

Extremely easy to use.

5
Extremely easy to use. Reach out proactively if they think something isn't right. I love being able to move money around on the go. Reviewed on: 10th February 2025

Great cash back function

5
What I like about Chase Current account is the cash back feature giving you the opportunity to save a little extra every month which is in a time where every penny counts Reviewed on: 10th February 2025

True Statement

5
Interest payments are quick monthly and very competitive setting up and using a dream and I'm a 78yr old so it must be easy I have never had a problem with it Reviewed on: 10th February 2025

The app is very easy to use and rewards are...

5
The app is very easy to use and rewards are a bonus Reviewed on: 10th February 2025

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