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Chase Bank: Current Account reviews

4.95
Based on 43,821 reviews, last reviewed 15th Mar 2025
23362% increase in 5 star reviews
in the past 90 days
3000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Great customer service It's great to be able access assistance by phone, usually answered within 3 ring without having to go through multiple button pressing. All my calls h... Read more Reviewed on: 15th March 2025
Julie A's avatar
Julie A

Latest lowest rating:

1

Reduction in cashback and interest rate Reduction in cashback and interest rate Reviewed on: 15th March 2025
Chris b's avatar
Chris b

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43821)

Review of the Chase Bank, Current Account:

Chase current account

5
Came to it from a recommendation and haven’t looked back both I terms of the current account and savings Reviewed on: 1st March 2025

Very fast in responding to queries.

5
Very fast in responding to queries. Reviewed on: 7th March 2025

Thanks, but it's time to move on now

3
I've been with Chase several years as they've always been a market leader, but they've now downgraded the benefits (cashback and interest rates) to the point where I will be looking for a better account now Reviewed on: 7th March 2025

I have been customre for a while now and it's safe t...

5
I have been customre for a while now and it's safe to say it's easy to operat and so far no complications when dealing with changes to account. Reviewed on: 7th March 2025

Customer service is BRILLIANT!

5
Customer service is BRILLIANT!!! Very safe account to use and notifications of account use is straight away. Very happy customer Reviewed on: 7th March 2025

Since opening my account I have found managing my mo...

5
Since opening my account I have found managing my money so much easier. it’s simple to set up savings pots, there’s a roundup feature and they have a good interest rate and it’s nice to be rewarded with cashback on spending too. Reviewed on: 7th March 2025

1% cashback on purchases, up to £15 per month

5
1% cashback on purchases, up to £15 per month Reviewed on: 7th March 2025

Such as easy app to navigate unlike Monzo.

5
Such as easy app to navigate unlike Monzo. Always available, great notification Reviewed on: 6th March 2025

Simple and rewarding banking

5
The online only bank account is very easy to open and to link to numerous customised savings accounts. Then there is the cash back and round up schemes both of which encourage a savings habit. Reviewed on: 6th March 2025

Great service and product and rates

5
Great service and product and rates Reviewed on: 6th March 2025

Customer services are excellent

5
Lost my phone and had to speak to customer services. They were so helpful sorting out detaching the app from my phone and ensuring it was secure. Reviewed on: 6th March 2025

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