Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 39,625 reviews, last reviewed 10th Feb 2025
12294% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant Bank. Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025
Iain B's avatar
Iain B

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39625)

Review of the Chase Bank, Current Account:

Flexible banking app

5
Best of both worlds with the bells and whistles of a new tech led bank and the safety net of being owned by a US bank. Good customer service. I recently had a fraudulent transaction that was caught by their system. Reviewed on: 16th March 2023

Flexible banking but inconvenient

4
It's easy to use, handy, smart appreance & free of cost to use in abroad! However, paper money can not be handed to the counter & vica versa that is inconvenient! Reviewed on: 8th February 2025

excellent service, efficient to fix the errors

5
excellent service, efficient to fix the errors Reviewed on: 8th February 2025

Great customer service of you have a problem.

5
Great customer service of you have a problem. Good rewards and round up feature with decent interest offered. Well laid out app which is easy to navigate. Reviewed on: 8th February 2025

app is the easiest to use

5
app is the easiest to use with more features than others Reviewed on: 8th February 2025

speedy record of expense

5
speedy notification of what I have just spent with details of shop and amount spent Reviewed on: 8th February 2025

Flexible banking at its best - having all of my acco...

5
Flexible banking at its best - having all of my accounts on one app is brilliant. Reviewed on: 8th February 2025

Overall a good service and easy to use

5
Overall a good service and easy to use Reviewed on: 8th February 2025

Excellent service very happy with the on line app.

5
Excellent service very happy with the on line app. I'd recommend this digital bank to everyone Reviewed on: 8th February 2025

Chase offer a good current account compared to others.

4
Chase offer a good current account with good offers. These offers stand out from the rest of the banks as they're are the most useful. 1% cashback on all purchases upto £15 is unmatched. Reviewed on: 8th February 2025

A simple straightforward wy to Bank

4
A simple straightforward phone app makes using Chase very easy. They always keep me informed well and help me make more with my money. Reviewed on: 8th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products