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Chase Bank: Current Account reviews

4.95
Based on 39,676 reviews, last reviewed 24th Feb 2025
11806% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Chase gives me money for spending :) Chase gives me money for spending :) Reviewed on: 23rd February 2025
Sandra W's avatar
Sandra W

Latest lowest rating:

1

Non existent customer support Non-existent and poor customer support. Generic responses are what I end up getting and it takes hours to solve any problem. Reviewed on: 24th February 2025
Axel's avatar
Axel

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39678)

Review of the Chase Bank, Current Account:

Chase provide extra benefits

5
I have had a great experience with Chase banking and let others know about their offers. I moved from another bank with no benefits on their current account to Chase which provides benefits including extra bonus like 1% cash back when inputting £1500 per month. The app is really easy to use and being able to move transactions into the relevant pot (e.g spending, going out) is useful. There could be an option to create your own category which would be good. Reviewed on: 18th February 2025

True Statement

5
Interest payments are quick monthly and very competitive setting up and using a dream and I'm a 78yr old so it must be easy I have never had a problem with it Reviewed on: 10th February 2025

The app is very easy to use and rewards are...

5
The app is very easy to use and rewards are a bonus Reviewed on: 10th February 2025

Very easy straightforward and reliable app.

5
Very easy straightforward and reliable app. Reviewed on: 10th February 2025

I love the app and the flexibility Chase Bank offers

5
I love the app and the flexibility Chase Bank offers Reviewed on: 10th February 2025

Great experience with perks

5
The app is great for everyday use both within and outside of the UK, and the exchange rate abroad is as it should be. The interest rate was leading at the time of opening the account, and is still competitive after the boosted rate has finished. The cashback and top up features are real benefits. Overall I am very happy and recommend Chase to family, friends, and others. Reviewed on: 10th February 2025

The best current account I've had

5
The best current account I've had, like the cashback option, good customer service help Reviewed on: 10th February 2025

Easy to use and awarded.

5
Easy to use and awarded. No details on the card and once used alert pops up immediately on your phone. Reviewed on: 10th February 2025

great customer service.

5
great customer service. Always available and willing to help - their chat feature is great and you get instant answers. Reviewed on: 10th February 2025

Great current account

5
Easy to use current account, and easy to transfer money between current account and savings accounts Reviewed on: 10th February 2025

I have experienced an excellent experience with eve...

5
I have experienced an excellent experience with every interaction. Reviewed on: 9th February 2025

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