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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39630 reviews)

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4.95

Based on 39,630 reviews, last reviewed 11th Feb 2025

12324% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always attentive, personal and fast at resolving any... Always attentive, personal and fast at resolving any issues. Reviewed on: 11th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39630)

Review of the Chase Bank, Current Account:

Easy to use app.

Easy to use app. Quick action on fraudulent purchases from stolen details. Reviewed on: 6th February 2025

Always attentive, personal and fast at resolving any...

Always attentive, personal and fast at resolving any issues. Reviewed on: 11th February 2025

Great Rates and Service

Great rates on currency and 1% cashback Reviewed on: 11th February 2025

Fast efficient and ease of use.

Fast efficient and ease of use.. great customer experience and good service Reviewed on: 11th February 2025

Great app, good customer service

Excellent app, tells me when there is activity on my account very quickly. Security good, when I made a large transfer it was blocked until I spoke to customer services. I have called customer services twice-not for problems, and they answer the phone quickly by helpful operatives. Reviewed on: 11th February 2025

like Chase rewards, help me to save and spend

like Chase rewards, help me to save and spend Reviewed on: 11th February 2025

Brilliant Bank.

Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025

Market share obtained, savings rates reduced

Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of service. Reviewed on: 10th February 2025

Happy to help

Without fail every single time I have contacted Chase Bank regardless of the problem , I received intelligent and helpful advice quickly Reviewed on: 10th February 2025

Great customer service

Great customer service, most helpful and friendly. Reviewed on: 10th February 2025

Best bank account I’ve ever had

Always quick to answer queries, intuitive and easy to navigate app, super quick when transferring funds. Overall one the best account I’ve ever had Reviewed on: 10th February 2025

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