Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 44,071 reviews, last reviewed 17th Apr 2025
27409% increase in 5 star reviews
in the past 90 days
3700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Transparency is key , I like the simplicity of the... Transparency is key , I like the simplicity of the App Reviewed on: 17th April 2025
Ian P's avatar
Ian P

Latest lowest rating:

1

Locked account Took weeks to solve and unlock my locked account. Locking for no reason Reviewed on: 16th April 2025
Sandra's avatar
Sandra

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (44071)

Review of the Chase Bank, Current Account:

Excellent app to keep tabs on what you are spending

5
Excellent bank offering incentive to make money Reviewed on: 16th March 2023

Transparency is key , I like the simplicity of the...

5
Transparency is key , I like the simplicity of the App Reviewed on: 17th April 2025

Chase Bank are in a league of their own.

5
Transferred form Starling Bank. Onboarding was easy and quick, the app is excellent and the benefits are tremendous. Reviewed on: 17th April 2025

Client onboarding made very simple - flawless!!

5
Having sampled a couple of other "non-branch" online banks in the last few years, I was somewhat sceptical about the possible user experience if I should open an account with Chase. The publicity sounded like a lot of media bluster! However, I was definitely not disappointed with my decision to open an account with Chase. When I say that it was slick and well thought out new account opening process, I might be understating my overall satisfaction levels! I was very very happy with the well thought out client onboarding technology. The process was flawless and I began my relationship with Chase on a very positive footing. Well done to everyone behind the scenes at Chase who made this happen - 5 stars!! Reviewed on: 17th April 2025

Excellent experience so far .

5
Excellent experience so far . Time will tell but the speed of transfer is amazing. Reviewed on: 17th April 2025

It's been great I'm glad I made the change

5
It's been great I'm glad I made the change Reviewed on: 17th April 2025

New member- how refreshing

5
Recently joined Chase and have found them to provide an excellent and simple service. Much better than my previous banking establishment. Easier to understand and operate. Reviewed on: 17th April 2025

Easy setup and running.

5
Easy setup and running. Great experiance all the way through. Reviewed on: 17th April 2025

Setting up my Chase Current account was easy and i r...

5
Setting up my Chase Current account was easy and i received my card within 2 working days. Enjoyed choosing the name/ style i want on my card Reviewed on: 17th April 2025

Cashback became lesser

4
I had the Chase account since this February because attractive by the cashback but Chase has changed the policy for the cashback which became lesser. Reviewed on: 17th April 2025

I love the app.

5
I love the app. It is so simple to use and very user friendly Reviewed on: 17th April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products