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Chase Bank: Current Account reviews

4.95
Based on 43,907 reviews, last reviewed 16th Apr 2025
26722% increase in 5 star reviews
in the past 90 days
3700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Great app. Great app. Shame Cashback has been cut back. Reviewed on: 15th April 2025
Ed 's avatar
Ed

Latest lowest rating:

1

Locked account Took weeks to solve and unlock my locked account. Locking for no reason Reviewed on: 16th April 2025
Sandra's avatar
Sandra

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.
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Chase Bank Current Account reviews (43907)

Review of the Chase Bank, Current Account:

A very rewarding bank

5
I love this bank because there are so many rewards such as the cashback on everyday spending and the excellent interest rate on the easy access savings. Tha app is brilliant too, very easy to use and well laid out. Reviewed on: 16th March 2023

Locked account

1
Took weeks to solve and unlock my locked account. Locking for no reason Reviewed on: 16th April 2025

Expensive rates

1
Their rates have gotten very expensive lately. Not the best bank that they were before. Reviewed on: 16th April 2025

Great app.

4
Great app. Shame Cashback has been cut back. Reviewed on: 15th April 2025

Very happy with Chase

5
Opened an account with Chase before a trip abroad, following a recommendation on the MoneySavingExpert website for accounts with no fees for foreign spending. Started using it more and more on my return as I liked the app and the ability to organise money into different accounts. Now much prefer it to my 'main' account with another bank. It had a good opening interest rate on the savings account too, although that offer has now finished. Reviewed on: 13th April 2025

good for consumptions

5
I have only been using Chase Bank for half a year, but it is really good. The reward mechanism is very practical and it can help me round up quickly. I often use Chase Bank for consumption, but one thing is that it is not easy to apply for a Chase Bank account at the beginning. Reviewed on: 12th April 2025

Fantastic, does everything I need and pays good inte...

5
Fantastic, does everything I need and pays good interest Reviewed on: 11th April 2025

Payments are a pain

1
They just keep blocking transactions saying they are fraudulent and it just gets very irritating. Reviewed on: 9th April 2025

Very good experience using Chase bank.

5
Very good experience using Chase bank. Does exactly what I need. Has interesting and informative news feeds. Absolutely no complaints with service Reviewed on: 8th April 2025

One of the best online bank.

5
One of the best online bank. Easy to operate with added advantage of use abroad with fair forex rates Reviewed on: 8th April 2025

Chat function is useless and the app has flaws

1
I am surprised by the amount of positive reviews with this bank as I have had the total opposite. I had a problem with my Chase app not showing location details however I was passed around by 'agents' for hours with no intention to direct me to a specialist who could look into this. I am disappointed by the way I was treated and after a complaint I was not provided a solution to the issue and instead said I should contact the Ombudsman. This has put me off Chase for the timebein... Reviewed on: 6th April 2025

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