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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44328 reviews)

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4.94

Based on 44,328 reviews, last reviewed 5th Feb 2026

1425% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Everything runs smoothly and is very easy to operate Everything runs smoothly and is very easy to operate Reviewed on: 5th February 2026

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (44328)

Easy to use App unrestricted account with rewards

Easy to use 'App' providing secure but unhindered ability to move money between other in-house accounts or to withdraw funds for other purposes. Excellent cash back and rounding-up features to the account. Very pleased with the service provided whether speaking to bank personnel or dealing with on-line assistance. Thoroughly recommend Chase to anyone. Their easy access savings account is the most competitive amongst any of the major international banks. Reviewed on: 16th March 2023

Easy to use and consistently good in general.

I found setting everything up easy. The customer service was great when I used it. Some great features on the app and a good every day savings account. The fact that they have extended my 1% debit card Cashback has made me want to stay with them even more! Reviewed on: 16th March 2023

A refreshingly and personal way to personal banking

Chase Bank has brought a new and personal touch to how banking is delivered to customers. their cashback rewards and excellent customer service has restored my hope in the banking industry Reviewed on: 16th March 2023

Great bank

Easy to use App, great cash back offers, and really good savings accounts too. Reviewed on: 16th March 2023

Excellent

Great service. Apps is user friendly. Everything I needed in a bank Reviewed on: 16th March 2023

Simple banking

Very good no nonsense accounts both current and savings.Always first to to raise their interest rates after BOE raise the base rate. Easily accessible with good support system if required. Would certainly recommend this Bank. Reviewed on: 16th March 2023

Very user friendly mobileapp and great, responsive customer service

One of the best, user friendly banking mobile apps. Good product and rewards! Everytime I had to contact customer service, my issue was resolved quickly and timely. Reviewed on: 16th March 2023

Real People

Despite being an app only bank, my experience to date has been that I can always get hold of a real person to help me with any issue that I have had. This is becoming increasingly harder these days. Reviewed on: 16th March 2023

Really easy to use

Easy to use, money transfers go through quickly. I like to round up feature that sends small change to my savings Reviewed on: 16th March 2023

Great Bank

Simple and easy to use, brilliant cashback Reviewed on: 16th March 2023

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