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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39101 reviews)

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4.95

Based on 39,101 reviews, last reviewed 6th Feb 2025

8321% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Nothing is too much trouble. Nothing is too much trouble. Excellent service from the team at Chase. When an unauthorised payment was requested the team was all over it and pre... Read more Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39101)

Review of the Chase Bank, Current Account:

Excellent app and great cashback

From the moment I started using Chase I was over the moon with it. Excellent app and great to get cashback on purchases Reviewed on: 15th February 2024

Nothing is too much trouble.

Nothing is too much trouble. Excellent service from the team at Chase. When an unauthorised payment was requested the team was all over it and prevented the payment. I like the way that the current account operates by instantly letting you know money has left the account. Love the savings accounts too with its many incentives. Great work Chase! Reviewed on: 6th February 2025

Great service, efficient and good deals on cashback

Great service, efficient and good deals on cashback Reviewed on: 6th February 2025

Simply the best

I love how easy it is to use the app. How easy it is to access my money. What is extremely helpful is the notifications of improvements and changes.,also notifications for every transaction. Reviewed on: 6th February 2025

Easy to use, transparent and great rates

Easy to use, transparent and great rates Reviewed on: 6th February 2025

customer service satisfaction guarantee

Excellent customer service . Free to use when abroad Reviewed on: 6th February 2025

Chase customer service is excellent.

Chase customer service is excellent. I have spoken to them a couple of times and always helped me, the app is so simple to yse Reviewed on: 6th February 2025

Brilliant simple banking, which rewards the customer...

Brilliant simple banking, which rewards the customer and puts them first. Ever since I switched I've kept discovering more features that just make sense. Overall I'm really happy and I've been recommending chase to everyone. Reviewed on: 6th February 2025

Very easy to set up and operate.

Very easy to set up and operate. Very useful for travelling due to there being no conversion fees. Quick to be ready for use thanks to easily setting up the mobile pay throught the app when you open the account. Reviewed on: 6th February 2025

Easy to use and very easy to contact the help line i...

Easy to use and very easy to contact the help line if needed, just perfect Reviewed on: 6th February 2025

Excellent option in difficult Financial Times.

Great service all round, a good option for savings Reviewed on: 6th February 2025

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