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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37461 reviews)

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4.95

Based on 37,461 reviews, last reviewed 27th Nov 2024

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Whenever I need help a human help would respond with... Whenever I need help a human help would respond within 5mins Reviewed on: 27th November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37461)

Review of the Chase Bank, Current Account:

Very helpful staff and quick response times.

Very helpful staff and quick response times. The staff make you feel that your call is very important to them and do their best to resolve any queries you have as quickly as possible. Reviewed on: 16th February 2024

Whenever I need help a human help would respond with...

Whenever I need help a human help would respond within 5mins Reviewed on: 27th November 2024

Chase, great perks and smooth operation.

My experience with Chase has been, very smooth, and so far the perks have been amazing. The 1% cashback is a great incentive (although I wish it lasted longer than a year). Creating a current account was hassle free but secure. Prompt delivery of the debit card to. Reviewed on: 23rd November 2024

Good for managing personal finances.

Good product for managing day to day finances. I like the ability to have sub accounts. App is very intuitive. Reviewed on: 23rd November 2024

Great current account

The process to open a Chase current account is straightforward. The 1% cashback on debit card spending and fee free overseas spending make the Chase current account a great one to have. Reviewed on: 23rd November 2024

VERY GOOD APP AND ACCOUNT

Easy to use the app and nice to get cashback. Reviewed on: 22nd November 2024

Chase Bank Cashback: Appreciated but Less Accessible

I appreciate the 1% cashback offered by the Chase bank current account. However, I’m concerned about the recent increase in the transfer threshold from £500 to £1500. This change makes it more challenging to qualify for the cashback benefits, especially for those who may not have the flexibility to transfer larger amounts regularly. Reviewed on: 21st November 2024

Best free current account by far

Best free current account by far. 1% cashback on debit card spends and no loading fees abroad, plus 1% cashback on overseas spends too are unbeatable. Easy to use app combined wth easy instant trasfers into / out of their [at one time the best easy access savings account interest rate] boosted saver is a total winner Reviewed on: 21st November 2024

Chase offer great cashback and saving rates

Chase offers a lot of bank for your money with their 1% cashback on spending and good interest rates. They also offer highlights on your spending which helps to budget your finances. Reviewed on: 21st November 2024

Chase - What’s not to like?

Interest on current account, cash back on most spend, excellent app and first class customer services. Add to all this the ability to use your debit card abroad and get current Mastercard rate and cash back. Reviewed on: 20th November 2024

Fantastic service, easy to open an account, excellen...

Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

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