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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2573 reviews)

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4.86

Based on 2,573 reviews, last reviewed 5th Feb 2025

8500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

On-line saving banking app is simple, safe and easy... On-line saving banking app is simple, safe and easy to use. Reviewed on: 5th February 2025

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2573)

Review of the Close Brothers Savings, Savings:

there is no app for savings so sad.

there is no app for savings so sad... Reviewed on: 25th April 2024

Happy customers

My wife and I have had a savings account with Close Brothers for the last 4 years. The accounts are easy to open and keep track on how the savings are performing. Communication from Close Brothers is exactly what we want and need. Reviewed on: 12th April 2024

Good customer service.

Good customer service. They know how to deal with issues. The advisor I spoke to last time was very patient with me Reviewed on: 12th April 2024

No problems at all.

No problems at all. Never hear from them. Reviewed on: 12th April 2024

Straightforward investing.

Straightforward investing. Easy to deal with and keep customers informed. Reviewed on: 12th April 2024

Everything was handled very promptly

Everything was handled very promptly Reviewed on: 12th April 2024

Excellent savings rate

Excellent savings rate, easy to set up but could do with an app Reviewed on: 12th April 2024

Very good, clear website and efficient and kind staff

Very good, clear website and efficient and kind staff Reviewed on: 12th April 2024

ISA Investment

The process of opening an ISA was simple and straight forward. Registering for an online account was also very easy. I received regular communication regarding depositing funds and statements. I'm very satisfied with my investment choice. Reviewed on: 12th April 2024

A good overall experience.

Just a good overall experience. Very good interest rates, easy to use web site. Reviewed on: 12th April 2024

Return on investment is good

I dont really have any direct contact at all but the emails I receive are clear and simple to understand Reviewed on: 12th April 2024

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