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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Review Close Brothers Savings: Savings now

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Close Brothers Savings Savings reviews (2482)

I recently opened an ISA account and it was very sim...

5
I recently opened an ISA account and it was very simple. Reviewed on: 12th April 2024
Beverley 's avatar
Beverley

Excellent website easy to navigate .

5
Excellent website easy to navigate . Good communication Reviewed on: 12th April 2024
Linda R's avatar
Linda R

Good savings rate , good online banking; good coms...

5
Good savings rate , good online banking app; good communications Reviewed on: 12th April 2024
Brian P's avatar
Brian P

pleased customer service easy to navigate online

5
Good customer service easy to navigate online Reviewed on: 12th April 2024
Mr R's avatar
Mr R

Simple but effective communications.

5
Simple but effective communications. Customer Servives always available to help. Reviewed on: 12th April 2024
Jane P's avatar
Jane P

excellent service and products.

5
excellent service and products. Customer clearly comes first which is very rare in the current climate Reviewed on: 12th April 2024
Graham N's avatar
Graham N

Excellent savings rates.

5
Very straight forward on opening an account. Very good savings rates offered. Keep you well informed at each stage. Reviewed on: 12th April 2024
Cee Jay's avatar
Cee Jay

Assistance with initial funding

5
I had a problem with the method of transferring my deposit. The help I received via a phone call was excellent Reviewed on: 12th April 2024
Alan K's avatar
Alan K

Great customer service

4
I had some issues and their customer service was quick and reassuring. Reviewed on: 12th April 2024
Alison H's avatar
Alison H

Great, easy to set up savings account.

4
Great, easy to set up savings account. Only improvement would be some sort of app/better online banking service. Reviewed on: 12th April 2024
George B's avatar
George B

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