Smart Money People Logo
Share this page
Link copied

Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,481 reviews, last reviewed 26th May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke
Read all reviews Write a review

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Review Close Brothers Savings: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Close Brothers Savings Savings reviews (2481)

Swift, professional service

5
Good rate of interest. Quick to answer phone, & then knowledgeable, polite & helpful. Reviewed on: 12th April 2024
Highly satisfied customer's avatar
Highly satisfied customer

smooth setup Secuity seems a bit lightcompare...

4
very smooth setup Secuity seems a bit light compared to some banks but still gives trust Reviewed on: 12th April 2024
waran d's avatar
waran d

5 star close bros

5
easy to contact ,very polite ,good information when req Reviewed on: 12th April 2024
kenneth cattell's avatar
kenneth cattell

Competitive products and excellent customer service!

5
Competitive products and excellent customer service, combined with good communications, adds up to a great customer experience. Reviewed on: 12th April 2024
Savings Ace's avatar
Savings Ace

New account - very satisfied

5
Bought a two year ISA, which was the best rate available at the time. Very easy to set up an account, and the person I spoke with on the phone very helpful. Excellent email communications too, and confirmation by post. All very quick. Reviewed on: 12th April 2024
Angela's avatar
Angela

I opened a fixed term ISA with Close Bros.

5
I opened a fixed term ISA with Close Bros. The rate is good compared to other ISA providers and the process of opening the account was hasslefree. Reviewed on: 12th April 2024
Ruthie's avatar
Ruthie

V good savings product.

5
V good savings product. Easy website. Would recommend Reviewed on: 12th April 2024
Peter U's avatar
Peter U

Highly recommend Close Brother's for customer servic...

5
Highly recommend Close Brother's for customer service and excellent savings rates. Reviewed on: 12th April 2024
Andrew Fulcher's avatar
Andrew Fulcher

App easy to use but customer service is slow

4
I like the interest rates and the app is easy to use. Tough I had problems withdrawing larger amounts of money. It was blocked and couldn't get through to a customer service agent to get unblocked and they were slow to get back to me. So took a couple of days to get money unblocked each time. Reviewed on: 12th April 2024
A Ash's avatar
A Ash

Competitive savings rates easy to open accounts

5
Competitive savings rates easy to open accounts Reviewed on: 12th April 2024
John Howarth's avatar
John Howarth

Review Close Brothers Savings: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill