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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2482 reviews)

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4.86

Based on 2,482 reviews, last reviewed 26th May 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2482)

Swift, professional service

Good rate of interest. Quick to answer phone, & then knowledgeable, polite & helpful. Reviewed on: 12th April 2024

smooth setup Secuity seems a bit lightcompare...

very smooth setup Secuity seems a bit light compared to some banks but still gives trust Reviewed on: 12th April 2024

5 star close bros

easy to contact ,very polite ,good information when req Reviewed on: 12th April 2024

Competitive products and excellent customer service!

Competitive products and excellent customer service, combined with good communications, adds up to a great customer experience. Reviewed on: 12th April 2024

New account - very satisfied

Bought a two year ISA, which was the best rate available at the time. Very easy to set up an account, and the person I spoke with on the phone very helpful. Excellent email communications too, and confirmation by post. All very quick. Reviewed on: 12th April 2024

I opened a fixed term ISA with Close Bros.

I opened a fixed term ISA with Close Bros. The rate is good compared to other ISA providers and the process of opening the account was hasslefree. Reviewed on: 12th April 2024

V good savings product.

V good savings product. Easy website. Would recommend Reviewed on: 12th April 2024

Highly recommend Close Brother's for customer servic...

Highly recommend Close Brother's for customer service and excellent savings rates. Reviewed on: 12th April 2024

App easy to use but customer service is slow

I like the interest rates and the app is easy to use. Tough I had problems withdrawing larger amounts of money. It was blocked and couldn't get through to a customer service agent to get unblocked and they were slow to get back to me. So took a couple of days to get money unblocked each time. Reviewed on: 12th April 2024

Competitive savings rates easy to open accounts

Competitive savings rates easy to open accounts Reviewed on: 12th April 2024

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Close Brothers Savings: Savings reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Close Brothers Savings: Savings now

Close Brothers Savings Savings reviews (2482)

Swift, professional service

smooth setup Secuity seems a bit lightcompare...

5 star close bros

Competitive products and excellent customer service!

New account - very satisfied

I opened a fixed term ISA with Close Bros.

V good savings product.

Highly recommend Close Brother's for customer servic...

App easy to use but customer service is slow

Competitive savings rates easy to open accounts

Review Close Brothers Savings: Savings now

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