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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4862 reviews)

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4.90

Based on 4,862 reviews, last reviewed 7th Mar 2026

87500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I would recommend this bank Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my... Read more Reviewed on: 7th March 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4862)

Excellent customer services

The rates are one thing but the customer service is very important also. I was always able to speak to an understanding staff who answered my questions and were very efficient Reviewed on: 12th February 2026

Brillant website, good communication and good rates

Brillant website, good communication and good rates Reviewed on: 12th February 2026

ISAs on line - easy to set up

I have ISAs with Close Brothers, set up easily on line and good fixed rates. Reviewed on: 12th February 2026

Efficient service

All good so far, no complaints. Phone calls quickly connected with no long waits. They understand ethics of good service. Reviewed on: 12th February 2026

Easy to use portal, good rates of interest.

Easy to use portal, good rates of interest. Reviewed on: 12th February 2026

Quick and easy

Very easy website to navigate. Found it easy to close an account and open another. Always good interest rates. Reviewed on: 12th February 2026

Best rates and very easy to open

Best rates and very easy to open account and stat saving Reviewed on: 12th February 2026

Mature saver

I am more than satisfied with the service & have been a customer for quite a few years Reviewed on: 12th February 2026

Moved away from Close Brothers 2 years ago and back...

Moved away from Close Brothers 2 years ago and back now as the interest rate and service were so good. Reviewed on: 12th February 2026

sraight forward

the setting up of mt savings account was straight forward and easy and i have not encountered any problems since Reviewed on: 12th February 2026

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