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Close Brothers Savings: Savings reviews

4.89
Based on 3,904 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
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Latest highest rating:

5

Excellent Website, Rates and Service Their fixed rate saving products always have very competitive interest rates. The deposit & renewal process is great and easy to use. The website is u... Read more Reviewed on: 5th September 2025
Neil Franklin's avatar
Neil Franklin

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (3904)

Trouble free and straightforward.

5
Trouble free and straightforward. Reviewed on: 13th April 2025

i have fixed bonds with close brothers

5
i already have a fixed bond account and i cannot fault you at all i have 2 isa with lloyds and they are up in june and july so i might be coming to you for them as a 1 year and a 2 year one too when i have had a query or something i have phoned or contacted you on the website and you have always been very helpful and very polite so i can,t praise you enough many thanks and i will hopefully stay with for a mighty long time yours sincereley john Reviewed on: 13th April 2025

Staff always polite and helpful.

5
Staff always polite and helpful. I am able to speak to people by telephone if I have query. Interest rates are good. Reviewed on: 13th April 2025

On line set up was not too complicated, and went smo...

5
On line set up was not too complicated, and went smoothly. Reviewed on: 13th April 2025

There when you need them

5
They are very accessible if you need to talk to someone. Most helpful and polite. What’s more you don’t seem to have to hang on too long before getting through to someone. Reviewed on: 13th April 2025

Easy to save!

4
all online and easy transaction, clear and no fuss Reviewed on: 13th April 2025

Straightforward

5
Easy to reach staff that are very friendly and professional. Reviewed on: 13th April 2025

I hope the deposit amount can be reduced.

5
The interest rate is relatively good, Interest can be credited to the account on time. If the minimum deposit amount is 5000, it is good for many people. Reviewed on: 13th April 2025

I made the right choice

5
This was a new experience for me. I needed to protect an inheritance from my mother and, after some research online, I chose Close Bros. It was very easy to open an account and the excellent customer service team were instantly available to help me over the phone when I needed it. I was reassured I had made the right choice. Reviewed on: 13th April 2025

Easy to set up the account and a great interest...

5
Easy to set up the account and a great interest rate Reviewed on: 13th April 2025

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