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Close Brothers Savings: Savings reviews

4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2482)

Review of the Close Brothers Savings, Savings:

Customer focused Customer Services at Close Brothers!

4
Very helpful Customer Services when I phoned up with a query and no waiting time on the phone either Reviewed on: 12th April 2024

Easy process

5
Easy process and kept informed by bank on my application Reviewed on: 13th April 2024

Great products. Great customer service

5
Great products. Clear, easy to use website, friendly and helpful staff on the phone. Reviewed on: 13th April 2024

Very helpful when I had a problem with my fund trans...

5
Very helpful when I had a problem with my fund transfer Reviewed on: 13th April 2024

Excellent service from Close Brothers

5
Close Brothers service was excellent as they responded quickly and addressed issues that I had using their system by clarifying with me why the issues were arising. Although I had posted funds into the wrong account they reimbursed my account with the mistake that I made. Reviewed on: 13th April 2024

Great rates and easy to invest

5
Easy to use and intuitive website, with highly competitive rates. Reviewed on: 13th April 2024

Zero problems, get slightly higher returns from else...

5
Zero problems, get slightly higher returns from elsewhere but more risky Reviewed on: 13th April 2024

Good interest rate for easy access account.

5
Good interest rate for easy access account, easy to open and fund. App & website user friendly and easy to navigate. Notification on transfering funds in & out ensuring aware of activity. No issues exoerienced currently since opening account Reviewed on: 12th April 2024

Newly Transferred over and really pleased

5
Transferred over to them and they kept me updated at each stagev Reviewed on: 12th April 2024

the fastest deposit and withdrawl actions

5
the fastest deposit and withdrawl actions i have encountered in 25 years of investing - i would highly reccommend close brothers the process is simple and withdrawls are in my account in minutes not hours or days other banks think is satisfactory Reviewed on: 12th April 2024

Painless and fast online setup, great interest rates.

5
Painless and fast online setup, great interest rates. What more can you ask for? Reviewed on: 12th April 2024