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Close Brothers Savings: Savings reviews

4.90
Based on 4,843 reviews, last reviewed 19th Feb 2026
85900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Due to my age I needed help with investing and Close... Due to my age I needed help with investing and Close Brothers were most helpful. Reviewed on: 19th February 2026
Ernest Webb's avatar
Ernest Webb

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026
David Rizza's avatar
David Rizza

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4843)

Consistently good customer service.

5
You can always speak to a real person on the phone who is very helpful and fulfills your financial requirements. Reviewed on: 13th February 2026

I have been a customer for the past 5 years as Close...

5
I have been a customer for the past 5 years as Close Bros offer a good rate given the market conditions. Their website, customer service via phone call is excellent. Keep up the good work. Reviewed on: 13th February 2026

Competitive rates and good online service

3
Competitive rates and good online service Reviewed on: 13th February 2026

Excellent account easy access, great service.

5
Easy access account with better than average interest. Set up and ease of deposit excellent. Reviewed on: 13th February 2026

All-round eExcellence

5
Excellent rates for fixed term savings. Excellent communications when setting up accounts and alerting investors to approaching maturity dates. Excellent help desk with short wait times for response and competent staff dealing with enquiries. Reviewed on: 13th February 2026

Competitive rates.

5
Competitive rates. Easy to apply and user friendly online access to accounts. Reviewed on: 13th February 2026

Simple easy investment options.

5
Simple easy investment options. Well informed with information . Easy to set up and re-invest. Reviewed on: 13th February 2026

easy to set up accounts and transfer money.

5
easy to set up accounts and transfer money. very clear website . user friendly Reviewed on: 13th February 2026

setting up a new account was easy to navigate

4
setting up a new account was easy to navigate Reviewed on: 13th February 2026

Consistently Good Products

5
Their savings products have always been amongst the best available. Communications very professional and clear, and web site clear and easy to navigate - I have always been able to do what I needed to online Reviewed on: 13th February 2026

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