Write a review

The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.1 (378 reviews)

View other The Co-operative Bank products

3.99

Based on 378 reviews, last reviewed 14th Jan 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Provides good, trust worthy banking for everyone, fr... Provides good, trust worthy banking for everyone, from all different backgrounds and financial situations. Reviewed on: 14th January 2025

Latest lowest rating:

2

Not a lot positive about Co-op bank The only positive thing about Co-op bank is the fact that it's a lot more ethical than other banks. However, the switch process is extremely slow and ... Read more Reviewed on: 28th November 2024

Read all reviews See your review

About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

The Co-operative Bank Current Account reviews (378)

Review of the The Co-operative Bank, Current Account:

amazing

I have been with the co-op current account for years now and I would definitely recommend them as all the staff are friendly and welcoming and always happy to help Reviewed on: 28th March 2016

Friendly, helpful company

Lovely bank no unpleasant surprises in terms of fees and helpful staff who genuinely seem to care. Would recommend to anyone and have been banking with them for years! Reviewed on: 24th November 2018

Helpful

Great customer service and friendly staff Reviewed on: 24th November 2018

useless

ended my oxfam credit card without explanation told i could get reward instead by transferring my current account wasnt told they would refuse me same overdaft limit until after transferred Reviewed on: 9th November 2018

Great service

I have been with The Co-operative Bank for the past 5 years and haven't had any issues whatsoever. On the odd occasion I need to go in a branch I get served quickly and the website is always reliable. Reviewed on: 8th November 2018

Simple Ethical Banking

I've been with the Cooperative Bank for many years. I do virtually all my banking through their online banking facility which is simple and easy to use. The fact that they are an ethical banker is an added bonus. Reviewed on: 8th November 2018

Superb

I’ve banked with the Co-Op for 42 years . Whether I contact the local branch or the call centre I receive a pleasant response from knowledgeable staff. The bank has ethical values which are put into practice by its work in supporting charitable organisations and communities . Reviewed on: 8th November 2018

Average plus

Website ok. Lack of branches though can use Post Office Reviewed on: 8th November 2018

Everyday Extra good account

a good account, even though you pay monthly, I have a cashback on my other current account which goes to pay towards some of the monthly charge, plus you get free travel phone insurance and car recovery Reviewed on: 8th November 2018

Great bank never no problems

I have been with the Co-op for a few years now. My bank account has always run smoothly and any queries or problems they have always been happy to help Reviewed on: 8th November 2018

didnt disclose would not let me transfer overdraft limit

when i moved from hsbc, after they stopped the oxfam credit card with no explanation Reviewed on: 8th November 2018

Do you have a different The Co-operative Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Student Current Account
from Santander 3.72 from 7 reviews
Black Account
from NatWest 4.48 from 222 reviews
Cashback Plus Debit Card
from RBS 3.35 from 4 reviews

There's still more to see!

The Co-operative Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub